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For Companies At a Glance
- Tasks: Assist customers, manage bookings, and update on vehicle repairs daily.
- Company: Join a well-established commercial vehicle workshop in Reading.
- Benefits: Enjoy increased holiday, full training, and a supportive work environment.
- Why this job: Great opportunity for career growth in a reputable company with a collaborative culture.
- Qualifications: Customer-friendly attitude; motor industry experience is a plus but not essential.
- Other info: Work Monday to Friday with occasional Saturday mornings.
The predicted salary is between 29000 - 41000 £ per year.
Salary: £34,000 to £35,000 per annum
Hours: Monday to Friday + 1 in 3 Saturday Mornings
Location: Reading
We are working with an established commercial vehicle workshop that is looking to add to their existing team with the addition of an Automotive Service Advisor.
What’s on Offer?
- Increased holiday allowance, further increased with service.
- Full Brand Training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Automotive Service Advisor job role:
- Answering telephone calls
- Taking service bookings to ensure the workshop is fully booked
- Maintaining the vehicle service planners
- Invoicing and taking cash payments
- Updating customers on vehicle repair progress.
The successful Automotive Service Advisor will have:
- Work well as a member of a successful team
- Be comfortable talking to customers and ideally have a background in the motor industry.
- A working knowledge of Kerridge ADP would be advantageous but is not crucial.
- Need to be computer literate and be comfortable with MS Office products.
If you are interested in finding out more, get in contact with John Barnes.
Automotive Service Advisor employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially commercial vehicles. Understanding common issues and services can help you engage more effectively with customers during the interview.
✨Tip Number 2
Practice your customer service skills. Since the role involves a lot of interaction with clients, demonstrating your ability to handle inquiries and complaints smoothly will set you apart.
✨Tip Number 3
If you have experience with Kerridge ADP or similar software, be ready to discuss it. Even if it's not crucial, showing familiarity with such tools can give you an edge.
✨Tip Number 4
Network with professionals in the automotive field. Attend local events or join online forums to connect with others who might provide insights or referrals for the position.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and the automotive industry. Emphasise any roles where you've managed bookings or invoicing, as these are key aspects of the Automotive Service Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to work well in a team. Mention specific examples of how you've successfully handled customer interactions or service bookings in the past.
Highlight Technical Skills: If you have experience with Kerridge ADP or similar software, be sure to mention it. Even if it's not crucial, demonstrating your computer literacy and familiarity with MS Office can set you apart from other candidates.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of an Automotive Service Advisor.
How to prepare for a job interview at Holt Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, services, and what sets them apart in the automotive industry. This will help you tailor your answers and show genuine interest.
✨Demonstrate Customer Service Skills
As an Automotive Service Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will showcase your ability to communicate effectively.
✨Familiarise Yourself with the Role
Review the job description thoroughly and understand the key responsibilities. Be ready to discuss how your skills align with tasks like taking service bookings, invoicing, and updating customers on vehicle repair progress.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and career growth within the company. This shows your enthusiasm for the role.
