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For Companies At a Glance
- Tasks: Coordinate engineers, schedule jobs, and manage client updates daily.
- Company: Join a small, established company with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Perfect for those who thrive on organisation and teamwork while making a real impact.
- Qualifications: Good customer service skills and experience in reactive repair are essential.
- Other info: Salary ranges from £26,000 to £28,000 PA, with working hours from 8:30am to 5pm.
I am recruiting for a scheduler for a small, well established company. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Job Description for this role:
- To coordinate a team of engineers, by planning in and scheduling works accordingly as per requirements.
- To prioritise urgent and important jobs to ensure these are completed within given timelines.
- To purchase materials for jobs as well as organise/book in any access.
- To validate each job to ensure all relevant information has been added (i.e. locations, access codes, contact details for residents, etc.).
- To liaise with engineers on day-to-day jobs.
- To provide updates and/or recommendations to clients.
- To update clients' and internal database/portals (daily task).
- To follow up on any outstanding works with clients.
- Liaise with the team regarding any admin duties.
Salary depending on experience: £26,000 - £28,000 PA
Working Hours: 8:30am – 5pm
Essential skills:
- Good customer service skills, both written and verbal.
- Knowledge or experience within the reactive repair industry.
- Ability to learn new skills quickly.
- Good organisational skills.
- Ability to work within a team but also use own initiative without continuous supervision (once trained).
- Good geography skills.
- Working well under time restraints and customer demands.
Nice to have:
- Able to order parts from suppliers.
- Ability to write small quotes, if and when required.
Scheduler employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with the reactive repair industry. Understanding the common challenges and processes will help you speak confidently about your experience and how it relates to the role.
✨Tip Number 2
Brush up on your organisational skills. Consider using tools or apps that can help you manage schedules and tasks efficiently, as this will be crucial in demonstrating your ability to prioritise jobs effectively.
✨Tip Number 3
Practice your customer service skills. Since you'll be liaising with clients and engineers, being able to communicate clearly and effectively is key. Role-play scenarios with friends or family to build confidence.
✨Tip Number 4
Get to know the geographical area relevant to the job. Having a good understanding of locations will not only help you in scheduling but also in validating job details, making you a more attractive candidate.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and essential skills required for the Scheduler position, such as customer service skills and organisational abilities.
Tailor Your CV: Customise your CV to highlight relevant experience in scheduling, customer service, and any knowledge of the reactive repair industry. Use specific examples that demonstrate your ability to manage time-sensitive tasks and work within a team.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a good fit for the Scheduler role. Mention your organisational skills, ability to learn quickly, and any experience with purchasing materials or liaising with clients.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Ritz Recruitment
✨Showcase Your Organisational Skills
As a scheduler, your ability to organise and prioritise tasks is crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple projects or deadlines.
✨Demonstrate Customer Service Expertise
Since good customer service skills are essential for this role, think of instances where you've effectively communicated with clients or resolved issues. Highlight your verbal and written communication skills during the interview.
✨Familiarise Yourself with the Reactive Repair Industry
Having knowledge or experience in the reactive repair industry will give you an edge. Research common practices and terminology used in the field so you can speak confidently about relevant topics.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle urgent situations or unexpected changes in scheduling. Practise responding to hypothetical scenarios to demonstrate your problem-solving abilities and adaptability.
