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- Tasks: Join our CTM Academy to learn the ropes of being a Business Travel Consultant.
- Company: CTM is a global leader in innovative travel management solutions with over 25 years of experience.
- Benefits: Gain hands-on training, dedicated support, and a pathway to a junior consultant role.
- Why this job: Kickstart your career in travel with a supportive culture and opportunities for growth.
- Qualifications: No prior travel experience needed; just bring your eagerness to learn!
- Other info: Assessment Day on 26th April 2025 in Glasgow; training starts July 2025.
Who are we and what do we do? CTM is an award-winning global provider of innovative and cost-effective travel management solutions to the corporate market. We understand the complex travel needs of businesses in every global market and are committed to developing tailored travel solutions that drive results. With more than 25 years in business travel, CTM is proud to support the travel needs of a diverse customer portfolio spanning geographies, industries, and business sizes.
What is the CTM Academy? CTM Academy is a Corporate Travel Management (CTM) training and development programme that provides an opportunity for people new to the industry to learn the ins and outs of being a Travel Consultant.
Looking to elevate your career with a global leader in travel? But have no travel experience? Not to worry! If you're eager to learn – we’re here to help!
- Learn customer service – phone, email and in-person.
- Learn geography – be skilled in air routes, rail routes and hotels.
- Learn the systems – reservations, fares, modifications & cancellations.
- Learn the lingo! Phonetic alphabet & travel jargon.
Where: In our Glasgow office located on Nelson Mandela Place.
When: The training will take place throughout July 2025.
The details: There will be dedicated trainers on site. The programme consists of 1 assessment halfway through and 1 final assessment.
And after the Academy: Once skilled and successful in the assessment you’ll be offered a ‘junior business travel consultant’ position where you’ll then be able to continue your growth journey.
How to join? Assessment Day: 26th April 2025 in our Glasgow office.
So… Do you feel that you can become a Business Travel Consultant? Do you want to take your career to the next step? Are you looking for a career that takes you places, builds a positive culture and values you? Apply today with your CV!
Trainee Business Travel Consultant employer: Corporate Travel Management (CTM) UK/EU
Contact Detail:
Corporate Travel Management (CTM) UK/EU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Business Travel Consultant
✨Tip Number 1
Familiarise yourself with the travel industry jargon and terminology. Understanding terms like 'GDS', 'fare rules', and 'itinerary' will not only help you during the assessment but also show your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with clients, practice handling different scenarios, whether it's resolving complaints or providing information, to demonstrate your readiness for the role.
✨Tip Number 3
Research CTM and its services thoroughly. Knowing about their unique offerings and understanding their approach to travel management will help you stand out during the assessment day.
✨Tip Number 4
Prepare for the assessment day by practising common interview questions related to teamwork and problem-solving. Being able to articulate your thoughts clearly will showcase your communication skills, which are vital in this role.
We think you need these skills to ace Trainee Business Travel Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trainee Business Travel Consultant position. Understand the skills and qualities CTM is looking for, such as customer service abilities and a willingness to learn.
Tailor Your CV: Customise your CV to highlight relevant experiences, even if they are not directly related to travel. Focus on any customer service roles or experiences that demonstrate your ability to learn quickly and adapt to new environments.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the travel industry. Mention why you want to join CTM Academy and how you can contribute to their team, emphasising your eagerness to learn and grow.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Corporate Travel Management (CTM) UK/EU
✨Research the Company
Before your interview, take some time to learn about CTM and its services. Understanding their approach to travel management and their commitment to customer service will help you answer questions more effectively and show your genuine interest in the role.
✨Familiarise Yourself with Travel Terminology
Since the role involves a lot of travel jargon, it’s beneficial to brush up on common terms and phrases used in the industry. This will not only help you communicate better during the interview but also demonstrate your eagerness to learn and adapt.
✨Prepare for Customer Service Scenarios
As a Trainee Business Travel Consultant, you'll need strong customer service skills. Think of examples from your past experiences where you successfully handled customer queries or resolved issues. Be ready to discuss these scenarios during the interview.
✨Show Your Willingness to Learn
CTM Academy is designed for those new to the industry, so emphasise your eagerness to learn and grow. Share any relevant experiences that highlight your adaptability and enthusiasm for acquiring new skills, especially in areas like geography and travel systems.
