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- Tasks: Manage budgets, client relations, and vendor management for facilities services.
- Company: Join Cushman & Wakefield, a leader in real estate services worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be the ambassador of service quality while making a real impact on client satisfaction.
- Qualifications: Experience in Facilities or Office Management and strong communication skills required.
- Other info: Proficiency in Microsoft Office and knowledge of health and safety compliance is essential.
The predicted salary is between 36000 - 60000 £ per year.
As a Facilities Manager, you will play a pivotal role in the effective delivery of services, managing everything from budgeting and financial forecasting to client relations and vendor management. Your goal is to maintain high service standards, ensuring cost efficiency, client satisfaction, and safety compliance. This is a dynamic role where proactive leadership and excellent communication skills are essential.
Role Purpose:
- Create and manage the facility management budget, forecast spending, and provide accruals and variance explanations.
- Ensure customer-focused services are delivered in line with contract specifications and agreed service levels.
- Develop and maintain strong relationships with clients and vendors.
- Provide core facilities and client administration services.
- Oversee facilities services and implement best practice initiatives to optimise service delivery, focusing on cost, quality, and satisfaction.
- Respond promptly to service requests, managing contractors and team members effectively.
- Approve purchase orders and invoices, maintaining records for accounts payable processing.
- Serve as the office "ambassador," ensuring high-quality service and a professional image.
- Maintain and file corporate documents and records.
- Act as the primary contact for client service requests, using facilities management tools like 360.
Essential Qualities and Attributes:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical ability.
- Demonstrated commitment to customer service and team collaboration.
- Ability to work independently and in a team environment.
Skills and Experience:
- Experience in Facilities or Office Management.
- Proactive approach to problem-solving.
- Vendor management experience, particularly with C&W services like cleaning and mechanical maintenance.
- Strong organisational skills and the ability to work independently.
- Proficient in Microsoft Office Suite and other relevant technology.
- Knowledge of health and safety legislation and compliance.
Facilities Manager employer: Cushman & Wakefield
Contact Detail:
Cushman & Wakefield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest facilities management tools and software, especially those mentioned in the job description like 360. Being knowledgeable about these tools can give you an edge during interviews.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past challenges you've faced in facilities management. Be ready to discuss how you approached these issues and the outcomes during your interview.
✨Tip Number 4
Research Cushman & Wakefield's values and recent projects. Understanding their approach to client relations and service delivery will help you align your answers with their expectations during the interview process.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities or office management. Emphasise your skills in budgeting, vendor management, and client relations, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for facilities management and how your proactive approach aligns with the company's goals. Mention specific examples of how you've successfully managed budgets or improved service delivery in previous roles.
Highlight Communication Skills: Since excellent communication is essential for this role, provide examples in your application that demonstrate your interpersonal skills and ability to collaborate effectively with clients and team members.
Showcase Problem-Solving Abilities: Include instances where you've successfully resolved issues or improved processes in facilities management. This will illustrate your strong problem-solving and analytical abilities, which are key attributes for the position.
How to prepare for a job interview at Cushman & Wakefield
✨Showcase Your Budgeting Skills
Be prepared to discuss your experience with budgeting and financial forecasting. Highlight specific examples where you successfully managed a budget, explaining how you tracked spending and addressed variances.
✨Demonstrate Client Relationship Management
Think of instances where you've developed strong relationships with clients or vendors. Be ready to share how you ensured customer satisfaction and handled any challenges that arose in those relationships.
✨Emphasise Problem-Solving Abilities
Facilities management often involves unexpected issues. Prepare to discuss a time when you faced a significant problem and the steps you took to resolve it, showcasing your proactive approach.
✨Familiarise Yourself with Health and Safety Compliance
Since knowledge of health and safety legislation is crucial for this role, brush up on relevant regulations. Be ready to explain how you've implemented safety measures in previous positions.
