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- Tasks: Join us as a Bar & Grill Assistant, serving delicious food and drinks to our guests.
- Company: Dakota Hotel is a stylish UK lifestyle brand with a focus on exceptional guest service.
- Benefits: Enjoy 40% off stays, flexible hours, meals on duty, and mental health support.
- Why this job: Be part of a positive culture with opportunities for growth and development in hospitality.
- Qualifications: Must have at least 1 year of hospitality experience and great communication skills.
- Other info: Easily accessible location with complimentary parking and a vibrant team atmosphere.
The predicted salary is between 26044 - 26044 £ per year.
Dakota Hotel based in South Queensferry are seeking an outgoing individual with waiting experience for the role of a Full Time Bar & Grill Assistant to deliver exceptional service to our guests. Working predominantly evening shifts, this role is ideal for individuals who may have day-time commitments.
CONTRACT AND PAY RATE
Earnings are up to £14.30 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £26,044 (inclusive of the anticipated tronc payment). The role carries a permanent contract of a minimum of 35 hours per week and typical shifts will be working any 5 days out of 7, and does include working evenings & weekends.
PRIMARY ROLE RESPONSIBILITIES
- Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
- Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
- Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
- To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.
BENEFITS
- 40 per cent off stays at any Dakota
- 25 per cent off drinks and dining at any Dakota
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, access to daily rewards to be cashed out for shopping vouchers
- Access to discounted gift card platform
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment.
- Family-friendly flexible working options
- Meals on duty and uniforming
- £200 bonus to recommend a friend to join our team
- £10 bonus every time you are mentioned on Trip Advisor
- Free bi-annual eye testing for users of display screen equipment
- Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota's story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle newly opened in Spring 2025, and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys 'People Team of the Year', we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the 'Top 30 under 30' in the industry, demonstrating our success in developing talent.
Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park). We also offer complimentary parking for both employees and guests. We at Dakota Edinburgh are a 130-bedroom boutique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces.
APPLICANT REQUIREMENTS
- At least 1 year working experience, ideally in a hospitality environment.
- Be an outgoing personality with effective communication skills.
- Ability to work at pace and be physically active for the duration of your shift.
- Willing and able to pour, serve and sell alcohol.
- Be able to be physically active in your role, standing for much of your shift and working at pace.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
APPLY
Please send us your up to date CV. Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota - we’d love to hear from you!
Bar & Grill Assistant (Full Time) - 35 hrs employer: Dakota Hotels
Contact Detail:
Dakota Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Grill Assistant (Full Time) - 35 hrs
✨Tip Number 1
Familiarise yourself with Dakota's brand and values. Understanding their commitment to exceptional guest service and their culture of positivity will help you stand out during any informal conversations or interviews.
✨Tip Number 2
Network with current or former employees of Dakota. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach when applying for the Bar & Grill Assistant position.
✨Tip Number 3
Prepare to discuss your previous waiting experience in detail. Be ready to share specific examples of how you've provided excellent service, handled difficult situations, or worked effectively as part of a team in a fast-paced environment.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry during your interactions. A positive attitude and genuine passion for providing great service can make a lasting impression on the hiring team.
We think you need these skills to ace Bar & Grill Assistant (Full Time) - 35 hrs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles that involved waiting or customer service. Use specific examples to demonstrate your skills and achievements.
Show Enthusiasm: In your cover letter, express your genuine interest in working at Dakota Hotel. Mention what excites you about the role of Bar & Grill Assistant and how you align with their culture of positivity.
Research the Company: Familiarise yourself with Dakota Hotels' values, services, and recent achievements. This knowledge will help you tailor your application and show that you are genuinely interested in being part of their team.
Highlight Flexibility: Since the role requires evening and weekend shifts, emphasise your availability and willingness to work flexible hours. This shows that you understand the demands of the position and are ready to meet them.
How to prepare for a job interview at Dakota Hotels
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage options offered at Dakota. Being able to confidently recommend dishes and drinks will impress your interviewers and show that you're genuinely interested in providing exceptional service.
✨Showcase Your Communication Skills
As a Bar & Grill Assistant, effective communication is key. During the interview, demonstrate your ability to engage with others, listen actively, and convey information clearly. Share examples from your past experiences where you successfully communicated with guests or team members.
✨Emphasise Your Outgoing Personality
Dakota values individuals who are outgoing and enthusiastic. Be sure to express your passion for hospitality and your eagerness to create memorable experiences for guests. A positive attitude can go a long way in making a great impression.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing busy shifts. Think of relevant examples from your previous roles that highlight your problem-solving skills and ability to work under pressure.
