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- Tasks: Manage daily operations and lead the front-of-house team at a high-end boxing gym.
- Company: Join BXR London, the first luxury boxing-themed gym, dedicated to all fitness levels.
- Benefits: Enjoy a competitive salary, gym membership, and a vibrant work environment.
- Why this job: Be part of a dynamic team focused on customer satisfaction and operational excellence.
- Qualifications: Strong communication, leadership, and project management skills are essential.
- Other info: Experience in fitness or service industries is a plus; full-time on-site role.
The predicted salary is between 24000 - 42000 £ per year.
Company Description: BXR London, the world’s first high-end boxing-themed gym, launched in January 2017 in Marylebone, W1. Dedicated to developing a championship mindset, BXR offers training, facilities, and advice expected by professional athletes to members of all abilities. With boxing at its core, BXR provides various services, including combat disciplines, strength & conditioning, circuit training, group classes, clinic treatments, and nutrition advice. BXR's elite team comprises top boxing coaches, ex-champion boxers, current professional fighters, strength & conditioning coaches, and mindset mentors.
Role Description: This is a full-time on-site role for an FOH / Studios Manager located in Central London. The FOH / Studios Manager will manage the day-to-day operations of the front of house and Sweat by BXR studios, ensuring high customer service standards and overseeing staff. Responsibilities include handling customer inquiries, managing studio bookings, and leading the front-of-house team. Additionally, the role involves executing projects aimed at improving operational efficiency and member satisfaction.
Qualifications:
- Excellent Communication and Customer Service skills
- Proven experience in Team Leadership
- Strong Project Management skills
- Ability to work in a dynamic, fast-paced environment
- Previous experience in the fitness or service industry is advantageous
Salary: £30k per annum
Other benefits: Gym membership
FOH / Studios Manager employer: BXR London
Contact Detail:
BXR London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH / Studios Manager
✨Tip Number 1
Familiarise yourself with BXR London's unique offerings and culture. Understanding their boxing-themed approach and commitment to a championship mindset will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network within the fitness industry, especially with professionals who have experience in high-end gyms or boxing studios. Attend local fitness events or workshops to connect with potential colleagues and gain insights into what makes a successful FOH / Studios Manager.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples from your past experiences where you've successfully managed teams or improved customer service. This will help you stand out as a candidate who can thrive in a dynamic environment.
✨Tip Number 4
Research common challenges faced by front-of-house managers in fitness settings. Being able to discuss these challenges and propose solutions during your interview will demonstrate your proactive approach and readiness for the role.
We think you need these skills to ace FOH / Studios Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Emphasise any previous roles in the fitness or service industry, showcasing your ability to manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fitness and customer service. Mention specific experiences that demonstrate your project management skills and how you can contribute to BXR's mission of providing high-quality services.
Showcase Communication Skills: In your application, provide examples of how you've successfully handled customer inquiries and led teams. This will highlight your excellent communication and customer service skills, which are crucial for the FOH / Studios Manager role.
Highlight Adaptability: Given the dynamic nature of the role, include instances where you've thrived in fast-paced environments. This will show that you're well-prepared to manage the day-to-day operations at BXR London.
How to prepare for a job interview at BXR London
✨Showcase Your Customer Service Skills
As the FOH / Studios Manager, you'll be at the forefront of customer interactions. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles to demonstrate your excellent communication and customer service skills.
✨Highlight Your Leadership Experience
This role requires strong team leadership. Be ready to discuss your experience in managing teams, including any challenges you've faced and how you motivated your staff to achieve high performance.
✨Demonstrate Project Management Abilities
Since the position involves executing projects for operational efficiency, come prepared with specific examples of projects you've managed. Discuss your approach to planning, execution, and measuring success.
✨Familiarise Yourself with the Fitness Industry
Having a background in the fitness or service industry is advantageous. Research BXR London and its offerings, and be ready to discuss how your experience aligns with their mission and values, particularly in relation to boxing and member satisfaction.
