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- Tasks: Manage daily operations and ensure top-notch customer service at BXR's front of house and studios.
- Company: Join BXR London, the first luxury boxing gym, dedicated to all fitness levels since 2017.
- Benefits: Enjoy a competitive salary, gym membership, and a vibrant work environment.
- Why this job: Be part of a dynamic team in a unique fitness setting that champions personal growth and community.
- Qualifications: Strong communication, leadership, and project management skills; fitness industry experience is a plus.
- Other info: This is a full-time on-site role located in Central London.
The predicted salary is between 24000 - 42000 £ per year.
Company Description: BXR London, the world’s first high-end boxing-themed gym, launched in January 2017 in Marylebone, W1. Dedicated to developing a championship mindset, BXR offers training, facilities, and advice expected by professional athletes to members of all abilities. With boxing at its core, BXR provides various services, including combat disciplines, strength & conditioning, circuit training, group classes, clinic treatments, and nutrition advice. BXR's elite team comprises top boxing coaches, ex-champion boxers, current professional fighters, strength & conditioning coaches, and mindset mentors.
Role Description: This is a full-time on-site role for an FOH / Studios Manager located in Central London. The FOH / Studios Manager will manage the day-to-day operations of the front of house and Sweat by BXR studios, ensuring high customer service standards and overseeing staff. Responsibilities include handling customer inquiries, managing studio bookings, and leading the front-of-house team. Additionally, the role involves executing projects aimed at improving operational efficiency and member satisfaction.
Qualifications:
- Excellent Communication and Customer Service skills
- Proven experience in Team Leadership
- Strong Project Management skills
- Ability to work in a dynamic, fast-paced environment
- Previous experience in the fitness or service industry is advantageous
Salary: £30k per annum
Other benefits: Gym membership
FOH / Studios Manager employer: BXR London
Contact Detail:
BXR London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH / Studios Manager
✨Tip Number 1
Familiarise yourself with BXR London's unique offerings and culture. Understanding their boxing-themed approach and commitment to a championship mindset will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network within the fitness industry, especially with professionals who have experience in high-end gyms or boxing studios. Attend local fitness events or workshops to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of examples from your past experiences where you've successfully managed teams or improved customer service. Be ready to discuss these scenarios in detail during interviews.
✨Tip Number 4
Stay updated on trends in the fitness industry, particularly in customer service and operational efficiency. Being knowledgeable about current best practices will allow you to contribute valuable ideas during your interview process.
We think you need these skills to ace FOH / Studios Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the FOH / Studios Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, team leadership, and project management. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.
Write a Strong Cover Letter: In your cover letter, express your passion for the fitness industry and how your skills can contribute to BXR's mission. Mention specific examples of how you've improved operational efficiency or customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the FOH / Studios Manager role.
How to prepare for a job interview at BXR London
✨Showcase Your Customer Service Skills
As the FOH / Studios Manager, you'll be the face of BXR London. Be prepared to discuss your previous customer service experiences and how you've handled challenging situations. Highlight specific examples where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Experience
This role requires strong team leadership skills. Share instances where you've successfully led a team, managed conflicts, or motivated staff. Discuss your leadership style and how it aligns with fostering a positive work environment.
✨Prepare for Project Management Questions
Expect questions about your project management experience. Be ready to talk about projects you've executed that improved operational efficiency or member satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with BXR's Offerings
Research BXR London's services and ethos before the interview. Understanding their boxing-themed approach and commitment to a championship mindset will show your genuine interest in the company and help you connect your skills to their mission.
