Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a portfolio of bridging loans, ensuring timely repayments and addressing client concerns.
- Company: Join a growing team focused on bridging loans in a supportive environment.
- Benefits: Enjoy competitive salary, private healthcare, pension scheme, and social events.
- Why this job: Be part of a dynamic team with excellent development opportunities and a positive work culture.
- Qualifications: Experience in bridging loan servicing and knowledge of mortgage recovery processes required.
- Other info: Located in Watford, Monday to Friday, 9 am to 5.30 pm.
The predicted salary is between 36000 - 60000 £ per year.
Location: Watford
Salary: Competitive and based on experience.
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
- Contributory Pension scheme
- Private Medical Healthcare
- Life Assurance
- Dental Plan
- Free eye tests
- Annual leave purchase scheme
- Social events
- Refreshments
- 20 days annual leave with bank and public holidays on top
- Perk box
- Superb development opportunities
About the position:
We are working closely with our client to fill a vacancy in an established but growing team, to manage a portfolio of Bridging loans. You will be required to oversee a diverse range of large balance bridging loans, both performing and nonperforming. This will include managing loans from start to finish and ensuring full repayment by the end of the term. You will also be required to proactively identify and address any concerns, collaborating with the Head of Servicing or Servicing Team Leader to find effective solutions for clients.
Responsibilities:
- Communication with customers on all loans to ensure redemption is on track or alternative support/solutions are required.
- Ensure the full collections, redemptions and default loans policy is met on all loans.
- Ownership of redemption, bridge loans, commencing three months before loan completion or where indicated.
- Liaise with clients and solicitors for the redemption of upcoming loans.
- Prepare & review all redemption statements.
- Ownership of all default cases whether through receivership or the legal possession process and communicate with all parties involved.
- Explore all options of forbearance in line with customers' circumstances.
- Ensure loans are fully compliant with regulations and processes during the loan's life cycle.
- Engage and manage all loan extension requests promptly.
- Manage complex litigation cases which cannot follow the standard litigation process. These include, but are not limited to; defended possession claims, allegations of fraud, title problems and lease forfeiture.
- Assist with monthly reporting.
- Assisting with internal or external audit or review.
- Forge positive relations with internal and external teams.
Experience and skills required:
- Experience in Bridging Loan servicing experience is essential.
- Background knowledge of regulatory and non-regulatory mortgage recovery processes.
- Good understanding of Consumer Duty.
- Experienced in Primary and Special Servicing.
For more information regarding the role, please get in touch with us.
Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Loan Servicing Specialist employer: Stellar Select
Contact Detail:
Stellar Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan Servicing Specialist
✨Tip Number 1
Familiarise yourself with the specifics of bridging loans and the regulatory landscape surrounding them. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the finance and mortgage sectors, especially those who have experience in loan servicing. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed complex cases or resolved customer issues. Highlighting your problem-solving skills and ability to handle challenging situations will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter and our values, as well as the specific team you'll be joining. Tailoring your conversation to align with our mission and demonstrating how you can contribute to our goals will make a strong impression during the interview.
We think you need these skills to ace Loan Servicing Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bridging loan servicing. Use specific examples that demonstrate your understanding of regulatory processes and consumer duty.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences make you a perfect fit for managing both performing and non-performing loans.
Showcase Communication Skills: Since the role involves communication with customers and various stakeholders, emphasise your strong communication skills in your application. Provide examples of how you've effectively managed client relationships in the past.
Highlight Problem-Solving Abilities: The position requires proactive identification of concerns and finding solutions. Include instances where you've successfully navigated complex situations or resolved issues in previous roles.
How to prepare for a job interview at Stellar Select
✨Know Your Bridging Loans
Make sure you have a solid understanding of bridging loans and the specific processes involved. Be prepared to discuss your previous experience in loan servicing, particularly any challenges you've faced and how you overcame them.
✨Demonstrate Communication Skills
Since the role involves liaising with clients and solicitors, showcase your communication skills during the interview. Prepare examples of how you've effectively communicated complex information to clients or resolved disputes in the past.
✨Understand Compliance and Regulations
Familiarise yourself with the regulatory requirements related to bridging loans. Be ready to discuss how you ensure compliance in your work and any relevant regulations you’ve dealt with in previous roles.
✨Show Problem-Solving Abilities
The role requires proactive problem-solving, especially with default cases. Prepare to share specific examples where you've identified issues and implemented effective solutions, demonstrating your ability to think critically under pressure.
