Shift Supervisor

Shift Supervisor

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join Ember Inns, a beloved local pub known for its community spirit.
  • Benefits: Enjoy flexible shifts, 33% dining discounts, and financial tools like Wagestream.
  • Why this job: Experience fun, laughter, and lifelong friendships in a vibrant work culture.
  • Qualifications: No CV needed; just bring your passion for service and teamwork.
  • Other info: Receive 28 days holiday, high-street discounts, and even free shares!

The predicted salary is between 24000 - 36000 £ per year.

No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Queens Head, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT'S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment - fun, laughs and lifelong friends!
  • Team Socials - work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
  • Free employee helpline - to support you with whatever life throws at you.

WHAT WILL I BE DOING?

AS SHIFT SUPERVISOR YOU'LL...

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

Shift Supervisor employer: Mitchells & Butlers

At Ember Inns, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Shift Supervisor at the Queens Head, you'll enjoy flexible shifts, generous discounts across our brands, and numerous opportunities for personal and professional growth, all while being part of a community-focused establishment that celebrates great service and camaraderie.
M

Contact Detail:

Mitchells & Butlers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

✨Tip Number 1

Familiarise yourself with the Ember Inns brand and its values. Understanding what makes us unique will help you convey your passion for great service during any interactions with our team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Be ready to discuss specific situations where you motivated others or resolved conflicts.

✨Tip Number 3

Engage with our community on social media. Follow Ember Inns and interact with our posts to demonstrate your enthusiasm for the role and the company culture.

✨Tip Number 4

Be prepared to discuss your approach to maintaining cleanliness and safety standards. Think about how you would implement these practices in a busy pub environment, as this is crucial for the Shift Supervisor role.

We think you need these skills to ace Shift Supervisor

Leadership Skills
Customer Service Excellence
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Conflict Resolution
Adaptability
Organisational Skills
Knowledge of Health and Safety Regulations
Ability to Work Under Pressure
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the Shift Supervisor role entails. Focus on the key responsibilities and qualities they are looking for, such as leadership skills and a passion for great service.

Complete the Application Form: Since there's no CV required, take your time to fill out the application form thoroughly. Make sure to highlight your relevant experience and skills that align with the role of Shift Supervisor.

Show Your Personality: The role involves leading a team and providing excellent customer service. Use the application form to showcase your personality and enthusiasm for the hospitality industry. Share any relevant experiences that demonstrate your ability to connect with guests and lead a team.

Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all sections are completed and that your responses reflect your suitability for the Shift Supervisor position.

How to prepare for a job interview at Mitchells & Butlers

✨Show Your Passion for Service

As a Shift Supervisor, your enthusiasm for great service is key. Be prepared to share examples of how you've provided excellent customer service in the past and how you plan to inspire your team to do the same.

✨Demonstrate Leadership Skills

Highlight your experience in leading teams. Discuss specific instances where you've successfully trained or motivated others, as this role requires you to be a role model and shift leader.

✨Know the Company Culture

Familiarise yourself with Ember Inns and their values. Understanding their focus on community and traditional pub experiences will help you align your answers with what they are looking for in a candidate.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you.

Shift Supervisor
Mitchells & Butlers
M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>