Demand and Capacity Specialist

Location: Newbury + *Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week – Mon to Fri *Hybrid At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don’t require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are. Who We Are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join Vodafone UK IT, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data. What you’ll do The Data Domain, part of the Platform Engineering team within UK IT, builds technology to enable Vodafone’s data-driven decision-making. This involves designing, developing, and managing infrastructure and applications for efficient data collection, storage, processing, and analysis. Currently, the Domain is also transforming our enterprise data warehouse estate into Google Cloud. This role is part of the Demand and Capacity Management practice within the Data Domain. The team is responsible for several key functions, including: You will accept, allocate and manage new demand from internal Vodafone business units and strategic programmes. You will facilitate demand reviews with the Architecture team to assess impact, agree on priorities, resources, and timelines, ensuring optimal WIP levels. You will oversee offshore and 3rd party delivery teams to ensure projects meet timelines and costs. You will regularly forecast resource and capacity requirements based on the demand pipeline and GCP migration activities. You will support the management of Opex and Capex budgets to ensure accurate project spending against forecasts. Who you are You will demonstrate strong stakeholder management skills, capable of handling internal relationships and expectations through effective communication, negotiation, and collaboration. You will be able to showcase previous experience in demand management, preferably within an IT environment. You will have proven experience in IT delivery management or project management. You will have the ability to manage multiple tasks simultaneously in a deadline-driven environment. You will be a motivated individual who is agile and able to remain calm under pressure. Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance. #vodafoneuk #LI-Hybrid