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- Tasks: Lead a team, manage shifts, and ensure customer satisfaction in a fast-paced environment.
- Company: Join Domino's, a fun and busy pizza chain known for its great food and teamwork.
- Benefits: Enjoy free meals, discounts, flexible hours, and career development opportunities.
- Why this job: Perfect for those who love teamwork, customer service, and want to grow in a dynamic setting.
- Qualifications: 1 year of experience in hospitality, strong people skills, and a passion for customer service.
- Other info: Managerial experience is a plus, but we provide training to help you succeed.
The predicted salary is between 24000 - 36000 £ per year.
Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You will be responsible for everything that happens during your shift including cost controls and customer relations. You are there to lead by example, following policies and procedures, to inspire all Team Members on your shift to produce great food and ensure complete customer satisfaction.
Successful candidates will have:
- a minimum of 1 years' experience of working within a fast-paced customer-lead QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Shift Runner/Manager - Swansea Fforestfach employer: Dominos Pizza
Contact Detail:
Dominos Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Runner/Manager - Swansea Fforestfach
✨Tip Number 1
Familiarise yourself with the specific challenges and demands of a fast-paced environment like Domino's. Understanding how to manage stress and maintain team morale during busy shifts can set you apart as a candidate.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully led a team or resolved conflicts in previous roles. Being able to communicate effectively and inspire others is crucial for a Shift Manager.
✨Tip Number 3
Research Domino's values and customer service standards. Demonstrating your knowledge of their expectations and how you align with them can make a strong impression during any interviews.
✨Tip Number 4
Be ready to discuss your flexibility with working hours, especially evenings and weekends. Highlighting your availability shows that you're committed to meeting the needs of the business and its customers.
We think you need these skills to ace Shift Runner/Manager - Swansea Fforestfach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced customer service environments. Emphasise any managerial roles or leadership experiences, even if they were informal.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed tasks or resolved issues in previous roles.
Showcase Your People Skills: During the application process, highlight your excellent communication skills and ability to give clear instructions. Provide examples of how you've motivated a team or improved customer satisfaction.
Demonstrate Flexibility: Since the role requires flexibility with working hours, mention your availability and willingness to work evenings and weekends. This shows your commitment to the job and understanding of the business needs.
How to prepare for a job interview at Dominos Pizza
✨Show Your Leadership Skills
As a Shift Runner/Manager, you'll need to demonstrate your ability to lead a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts. This will show that you're ready to inspire others and maintain a positive work environment.
✨Emphasise Customer Service Experience
Highlight your experience in customer-facing roles, especially in fast-paced environments. Be prepared to discuss how you've handled difficult customers or ensured customer satisfaction in previous jobs, as this is crucial for the role at Domino's.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've encountered challenges and how you overcame them. This could involve managing staff shortages, handling complaints, or ensuring food safety standards were met. Showing your initiative and self-motivation will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured in the position. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
