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- Tasks: Lead a team, manage shifts, and ensure customer satisfaction in a fast-paced environment.
- Company: Join Domino's, a fun and busy pizza chain known for its great food and teamwork.
- Benefits: Enjoy free meals, discounts, flexible hours, and career development opportunities.
- Why this job: Perfect for those who love teamwork, customer service, and want to grow in a dynamic setting.
- Qualifications: 1 year of experience in a fast-paced customer service role; managerial experience is a plus.
- Other info: Flexible working hours, mainly evenings and weekends; training provided to build your skills.
The predicted salary is between 24000 - 36000 £ per year.
Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You will be responsible for everything that happens during your shift including cost controls and customer relations. You are there to lead by example, following policies and procedures, to inspire all Team Members on your shift to produce great food and ensure complete customer satisfaction.
Successful candidates will have:
- a minimum of 1 years' experience of working within a fast-paced customer-lead QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Contact Detail:
Domino's Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Runner/Manager - Swansea Fforestfach
✨Tip Number 1
Familiarise yourself with the specific challenges and demands of a fast-paced environment like Domino's. Understanding how to manage stress and maintain efficiency during peak hours will show your potential employers that you're ready for the role.
✨Tip Number 2
Highlight your people skills by preparing examples of how you've successfully led a team or resolved conflicts in previous roles. This will demonstrate your ability to inspire and motivate others, which is crucial for a Shift Manager.
✨Tip Number 3
Research Domino's values and customer service standards. Being able to discuss how you align with their mission and how you can contribute to maintaining high customer satisfaction will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend availability, showing that you're willing to adapt your schedule will make you a more attractive candidate.
We think you need these skills to ace Shift Runner/Manager - Swansea Fforestfach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced customer service environments. Emphasise any leadership roles or responsibilities you've had, even if they were informal.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed tasks or resolved issues in previous roles.
Showcase Your People Skills: During the application process, highlight your excellent communication skills and ability to give clear instructions. Consider including anecdotes that demonstrate your problem-solving abilities and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Domino's Pizza
✨Show Your Leadership Skills
As a Shift Runner/Manager, you'll need to demonstrate your ability to lead a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts. This will show that you're ready to inspire others and maintain a positive work environment.
✨Emphasise Customer Service Experience
Highlight your experience in customer-facing roles, especially in fast-paced environments. Be prepared to discuss how you've handled difficult customers or ensured customer satisfaction in previous jobs, as this is crucial for the role at Domino's.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've encountered challenges and how you overcame them. This could involve managing staff shortages, handling complaints, or ensuring food safety standards. Showing your initiative and self-motivation will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
