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- Tasks: Lead a dynamic team in a vibrant fitness environment, ensuring top-notch customer service.
- Company: Join Choose Fitness at The Dome, a community hub for health and leisure activities.
- Benefits: Enjoy gym access, ongoing training, and a comprehensive employee benefits programme.
- Why this job: Be part of a passionate team that values inclusivity and strives for excellence in fitness.
- Qualifications: Must have a level two fitness qualification and experience in a supervisory role.
- Other info: Flexible hours include evenings and weekends; interviews held after 15th April.
The predicted salary is between 24000 - 36000 £ per year.
Located in and around Doncaster, our venues are at the heart of the community. The facilities offer a range of activities from swimming, gym and studio programmes, outdoor pitches, ten pin bowling and soft play, ice rink and cycling. As our flagship venue, The Dome remains a premium attraction in the area.
We are looking for an individual who leads by example and understands the importance of a team culture. As a leader within the team, we expect that any candidate would demonstrate excellent communication skills and possess a high level of energy with a passion for delivering outstanding customer service within a fitness environment. Previous experience in a supervisory or people management role would be preferred. Applicants must hold a minimum of a level two fitness qualification.
About the role: Whilst based in the Choose Fitness facility, the Duty Manager role oversees operational responsibilities for the Dry Sports facilities, including the sports hall and the squash courts, Doncaster Cycle Track, and The Choose Fitness studios all within The Dome. This role will involve Key Holder responsibility for the entire site, and operational cover across other areas may be required during busy periods. Health & Safety management is of paramount importance, as is providing strong and effective leadership ensuring every customer receives high levels of care and consideration during their visit.
Hours: Average of 37 hours per week. Work patterns will include evenings and weekends. The position shares management responsibility for all teams at the venue, throughout all operating hours across a rotating shift pattern.
About you: You are motivated and wish to contribute to a team ethos that is driven to succeed. You are flexible and embrace the challenge of a busy leisure environment. With excellent communication skills, and with a solid understanding of fitness delivery, you thrive in coaching and mentoring colleagues, nurturing positive behaviours and striving for excellence.
Company Benefits:
- Comprehensive Employee Benefits programme
- Access to gyms and swimming pools
- Ongoing training and development to help you progress and career pathways
The Closing date for this post is Tuesday 15th April, with interviews to be held later that week. DCLT is an equal opportunities employer. We are actively working to be a place of inclusivity and diversity to better represent the communities we live and work in.
If you feel you have the right skills and experience to join our team, then please complete our online application form now.
Duty Manager Full Time (37 hours) @ Choose Fitness within The Dome employer: Doncaster Culture and Leisure Trust
Contact Detail:
Doncaster Culture and Leisure Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager Full Time (37 hours) @ Choose Fitness within The Dome
✨Tip Number 1
Familiarise yourself with the facilities at The Dome and Choose Fitness. Understanding the layout, services offered, and the community's needs will help you demonstrate your commitment and knowledge during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Think about specific situations where you improved team performance or customer satisfaction, as these will resonate well with the hiring managers.
✨Tip Number 3
Network with current employees or others in the fitness industry to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 4
Prepare to discuss health and safety management in detail, as it’s a key aspect of the role. Be ready to share your understanding of relevant regulations and how you would implement them in a busy leisure environment.
We think you need these skills to ace Duty Manager Full Time (37 hours) @ Choose Fitness within The Dome
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Duty Manager position. Highlight your relevant experience in supervisory roles and customer service within a fitness environment.
Tailor Your CV: Customise your CV to reflect your leadership skills, communication abilities, and any fitness qualifications you hold. Make sure to include specific examples of how you've successfully managed teams or improved customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and your commitment to team culture. Use this opportunity to explain why you are the perfect fit for the role and how your previous experiences align with the company's values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Doncaster Culture and Leisure Trust
✨Show Your Leadership Skills
As a Duty Manager, you'll be expected to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive team culture.
✨Demonstrate Your Customer Service Passion
This role requires a strong focus on customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific instances where your actions led to positive feedback or improved customer satisfaction.
✨Know the Health & Safety Protocols
Health and safety management is crucial in this position. Familiarise yourself with relevant health and safety regulations in a fitness environment. Be prepared to discuss how you would ensure compliance and promote a safe environment for both staff and customers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Duty Manager and how you would handle them, especially during busy periods.
