Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, maintain, and troubleshoot printing equipment for customers in Bristol.
- Company: Join a globally recognised brand known for its supportive culture and development opportunities.
- Benefits: Enjoy 25 days holiday, pension contributions, gym discounts, and health cashback services.
- Why this job: Gain hands-on experience while building customer relationships and enhancing your technical skills.
- Qualifications: Must have a full UK driving licence and proven electromechanical skills.
- Other info: Access a learning platform with various courses and receive long service recognition awards.
The predicted salary is between 24000 - 36000 £ per year.
This internationally renowned brand is looking for a Field Service Technician to join their supportive business that offers hands-on internal training and development and a great benefits package including:
- 25 days holiday, buy & sell (5 days)
- Pension – 9%, salary sacrifice
- Life assurance – 4x salary
- Cash back on a wide range of health & wellbeing services
- Private Dental (employee contribution)
- Cycle to work scheme
- Discounted gym membership
- Discounts on a wide range of brands from fashion retail to hotels, spas etc.
- EAP
- Long service and employee recognition awards
- Access to learning platform with a broad range of courses
After a training session, you will be out in the field, using your training and putting your fantastic product knowledge to use. You will be responsible for providing support services to customers including installation, troubleshooting, problem resolution, and maintenance. You will cover Bristol and surrounding areas.
Responsibilities and Duties:
- Installing, maintaining, and diagnosing faults
- Escalating issues when required
- Work effectively to achieve individual, team, and business SLAs
- Maintain stock levels
- Liaise with call centre to maintain accurate reporting
- Ensure paperwork is completed and submitted in a timely manner
- Training customers to be proficient in the use of their equipment
- Observe and maintain a professional company approach to all customers in developing and building a good rapport
- Develop and maintain a high level of product knowledge and skills
- Comply with Policies and Procedures set
Qualifications and Skills Required:
- A full UK driving licence and the flexibility to travel with the role
- Proven Electromechanical Skills
- Professional written and verbal communication skills across all levels
- Strong customer service skills
- Good working knowledge of Health & Safety procedures
- Effective workload scheduling and prioritising
- Computer literacy (Microsoft Office)
Field Service Technician employer: Cornucopia IT Resourcing
Contact Detail:
Cornucopia IT Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies used by the company. This will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved technical issues or provided excellent customer service. This will showcase your problem-solving skills and customer-centric approach.
✨Tip Number 4
Research the company's values and mission statement. Tailoring your conversation to align with their goals can set you apart from other candidates and show that you're a good fit for their team.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Technician role. Emphasise your electromechanical skills, customer service experience, and any previous roles that involved installation or maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for this internationally renowned brand and how your skills can contribute to their success.
Highlight Relevant Qualifications: Clearly list your qualifications, especially your full UK driving licence and any certifications related to electromechanical skills. This is crucial for a role that requires travel and technical expertise.
Showcase Communication Skills: Since the role requires professional written and verbal communication, provide examples in your application of how you've effectively communicated with customers or colleagues in past positions.
How to prepare for a job interview at Cornucopia IT Resourcing
✨Showcase Your Electromechanical Skills
Be prepared to discuss your experience with electromechanical systems. Highlight specific examples where you've successfully diagnosed and resolved faults, as this will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service Experience
Since the role involves direct interaction with customers, share instances where you've provided exceptional customer service. Discuss how you built rapport and effectively communicated with clients to ensure their needs were met.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally, both verbally and in writing. You might be asked to explain complex technical issues, so being able to simplify your language is crucial.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as troubleshooting a malfunctioning machine or managing your workload. Think of relevant scenarios from your past experiences and how you approached them to showcase your critical thinking skills.
