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- Tasks: Support and care for individuals in custody, ensuring their safety and wellbeing.
- Company: Join a dedicated team of 2,000 officers providing vital public service across England and Wales.
- Benefits: Enjoy 25 days annual leave, a pension scheme, life insurance, and retail discounts.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive community.
- Qualifications: No prior experience needed; empathy, patience, and a basic level of fitness are essential.
- Other info: Comprehensive training provided, with opportunities for career advancement and personal development.
The predicted salary is between 24700 - 26972 £ per year.
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The people in your care and custody will have a variety of different needs and it will be your role to ensure they are met
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Ensuring the people you will be responsible for are treated with dignity and respect at all times whilst maintaining a safe, secure, and structured environment
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You have full responsibility for every aspect of the physical and mental wellbeing of adults in your care to ensure they are safe and secure
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You will liaise with Prison and Police authorities,ensuring all documentation is completed and correct, carrying out risk assessments on vulnerable or at-risk prisoners
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You will escort, supervise, and transport prisoners from courts, police stations or prisons
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You will be responsible for your vehicle each day, carrying out external and internal checks and making sure it has the right equipment and consumables for the day, like food and water.
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You will support colleagues with activities in court, relating to the custody and care of prisoners in cells complexes and court docks.
What experience do I need?
You do not need it; your personal attributes are more important as we provide you with a five-week comprehensive full time training programme followed by a full week of job shadowing. This ensures you will be fully prepared to take on the role and responsibilities of a front-line Prisoner Custody Officer. We are looking for you to have the right behaviours to care for and help people; you will need empathy, patience, and the ability to remain calm and composed in stressful situations – we teach you the technical ‘stuff’ in the classroom.
A basic level of physical fitness and flexibility is however required so that you can carry out the role safely.
Our Prisoner Custody Officers all have very different backgrounds but come together to build their own local officer community. We are so very proud of every one of our 2,000 officers and the job they do, often unseen but providing a vital public servicefor the benefit of the communities in which we live. Would you like to be part of that?
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Can you deal with people from widely differing backgrounds and when they are in difficult personal circumstances?
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Are you flexible, confident and have the skills and ability to deal with people from widely differing backgrounds?
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Can you communicate effectively and deal with conflict or challenging situations calmly and with confidence?
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Are you non-judgemental and committed to engaging with people in a respectful way and one that upholds their dignity?, We have 243 vehicles; 12 vehicle bases and have officers employed across over 100 court locations across England & Wales. You will be trained to ensure that all prisoners, regardless of any allegations or convictions, are dealt with consistently, fairly and in line with well-developed rules and regulations. You will have a position of trust and responsibility, and you will need to remain calm under pressure and adapt to changing situations. You will be joining our fantastic officer community of 2,000 in the UK, of which 1,350 are based in England and Wales.
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Annual leave
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Company pension
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Employee discount
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Life insurance
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Pay rise, Permanent contract on a 38 hour per week contract, with regular overtime available although not guaranteed.
You will join on an hourly rate of £12.50 per hour (£24,700 per annum). In addition, rates of pay increase after 12 months service to £13.65 per hour (£26972.40 per annum)
If you are a driver with D1 Licence you will join on an hourly rate of £15.15 (£29936.40 per annum) only for available roles., * 25 days annual leave
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Company pension scheme
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Life insurance
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Retail discounts and benefits platform, including a company provided reloadable Spree card
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Access to free unlimited mental health support & financial wellbeing via the award-winning UNUM app
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Healthcare scheme (HSF), 24/7 GP support, personal training session & nutritionist access (twice yearly via online)
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Enhanced family friendly benefits (Maternity / Paternity)
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Opportunities for career advancement and professional development
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Comprehensive training programmes to enhance your skills and knowledge
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Meaningful work that contributes to the Criminal Justice System
Prisoner Custody Officer employer: GEOAmey
Contact Detail:
GEOAmey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prisoner Custody Officer
✨Tip Number 1
Familiarize yourself with the principles of empathy and respect, as these are crucial in this role. Think about situations where you've demonstrated patience and understanding, as these experiences will be valuable during your interactions.
✨Tip Number 2
Practice your communication skills, especially in conflict resolution. Role-playing scenarios with friends or family can help you feel more confident in handling challenging situations calmly.
✨Tip Number 3
Get physically prepared by engaging in regular fitness activities. This will not only help you meet the basic physical fitness requirements but also boost your confidence in managing the physical aspects of the job.
✨Tip Number 4
Research the Criminal Justice System and the specific responsibilities of a Prisoner Custody Officer. Understanding the context of your role will help you articulate your motivation and commitment during the selection process.
We think you need these skills to ace Prisoner Custody Officer
Some tips for your application 🫡
Highlight Relevant Personal Attributes: Emphasize your empathy, patience, and ability to remain calm under pressure in your application. These personal attributes are crucial for the role of a Prisoner Custody Officer.
Demonstrate Communication Skills: Provide examples of how you have effectively communicated in challenging situations. This could include conflict resolution or working with diverse groups of people.
Show Commitment to Dignity and Respect: Make sure to express your commitment to treating individuals with dignity and respect, especially those in difficult circumstances. This aligns with the core values of the position.
Detail Your Flexibility and Adaptability: Discuss your ability to adapt to changing situations and your willingness to be flexible in your approach. This is important for maintaining a safe and secure environment.
How to prepare for a job interview at GEOAmey
✨Show Empathy and Understanding
During the interview, emphasize your ability to empathize with individuals from diverse backgrounds. Share examples of how you've handled difficult situations with compassion and respect, as this role requires a strong commitment to treating everyone with dignity.
✨Demonstrate Calmness Under Pressure
Prepare to discuss scenarios where you had to remain calm in stressful situations. Highlight your problem-solving skills and ability to de-escalate conflicts, as these are crucial traits for a Prisoner Custody Officer.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to explain how you would handle challenging conversations or conflicts with prisoners while maintaining professionalism.
✨Highlight Flexibility and Adaptability
The job requires adaptability to changing situations. Share experiences that showcase your flexibility and willingness to adjust to new challenges. This will demonstrate your readiness to thrive in a dynamic environment.