Onsite Representative - Greenville

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as an Onsite Representative. As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business.

The On-Site Representative is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations. They also act as a liaison to assist in monitoring stock levels, resolving inventory and product discrepancies, and expediting critical needs in support of customer requirements. Forklift license required.

About you

• A High school graduate with proven customer service and interaction skills, with direct customer contact.
• Ability to deal tactfully, confidently, and ethically with both internal and external customers.
• Demonstrated excellence and commitment to a safe and hazard-free workplace.
• Fantastic communication skills, a continuous improvement mindset, and the willingness to learn and grow.
• Passionate about our Incora Values and exceeding customer expectations.

Responsibilities

• Perform daily product to end user location maintenance (areas may include bins, cabinets, trays, etc. and/or a combination of these stocking locations).
• Perform required maintenance and processing for shelf-life materials, including proper removal and disposal processes in alignment with customer and product specifications.
• Proactively initiate and/or respond efficiently to daily internal and external customer requirements; including interaction with the contract administration/customer service and customer production floor management to facilitate needs.
• Address on-site quality assurance issues and forward to Program/Site Management and/or Quality Management for resolution.

What Incora can offer you:

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company.
• A chance to work in a first-class brand-new environment.
• The opportunity to become part of our Incora story.
• Every employee is eligible for one of our incentives programs.
• 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service.
• Family friendly policies such as 2 weeks paid parental leave.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
• Incora offers a 401K plan with company match.

We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.

Access to certain of the Company’s products, materials, and technical data contained in our facility is restricted under the International Traffic in Arms Regulations (ITAR) to “U.S. Persons,” which is defined as U.S. Citizens, lawful permanent residents of the United States, or certain individuals admitted to the U.S. as a refugee or who have been granted asylum; and therefore, employment is limited to applicants who meet this “U.S. Person” requirement. Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with the ITAR requirements.