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For Companies Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.
Hours: (BASED IN THE NICE NEW OFFICE IN KNUTSFORD)
Usually - Monday to Friday 09:00 – 17:00
One week in every 4 weeks you would do: Mon – Thurs 12 – 8pm, Fri 10 – 6pm
Saturdays – to work 1 sat every 3 weeks in return for a day in lieu or the extra money.
Summary Duties and Responsibilities of Role:
- To make outbound calls to customers who have recently enquired through various marketing channels.
- Achieve department sales conversion targets whilst delivering excellent customer service.
- Sale calls to be made in line with the Company’s process and FCA regulations.
Key Skills Required:
- Communication: Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; being especially aware that some customers may be vulnerable.
- Productivity: Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills.
- Accuracy: Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way.
- IT Skills: Computer literacy and knowledge of MS Office.
- Customer Champion: Act in a manner that ensures the Customer receives a positive experience of the Company.
Personal Capabilities:
- Proven Track record of Telephone sales experience (preferred minimum of 1 year)
- Success within a target driven environment
- Delivering excellent Customer Service
- Working in accordance with detailed procedures
- Flexible approach with ability to adapt quickly to meet business needs
Personal Attributes:
- Excellent interpersonal, communication and listening skills at all levels
- Able to demonstrate empathy, sensitivity, kindness and patience
- Resilient with a real desire for success and helping others
- Can-do attitude, self-motivated
- High level attention to detail and accuracy
Outbound Sales Executive - No cold calling employer: Progresso Search
Join a rapidly growing company in Knutsford that values its employees and fosters a supportive work culture. With a focus on professional development, you will have the opportunity to enhance your sales skills while enjoying a balanced work-life schedule. Our commitment to customer care and employee well-being makes us an excellent employer for those seeking meaningful and rewarding careers.
Contact Detail:
Progresso Search Recruiting Team
