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- Tasks: Lead a team to ensure trains are spotless and deliver a first-class experience.
- Company: Join Northern, transforming rail travel across the North with a commitment to sustainability.
- Benefits: Enjoy free travel for you and your family, generous holidays, and a final salary pension scheme.
- Why this job: Be a dedicated leader making a real impact while fostering a positive team culture.
- Qualifications: Must be 18+, live within 45 minutes of the station, and pass a safety-critical medical assessment.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
HOURS: 35 per week
Are you the conductor of cleanliness?
Can you lead in ensuring our staff are happy and our trains are always spotless? Can you assist in delivering a first-class experience for our customers?
We’re looking for an inspiring and dynamic Train Presentation Supervisor to lead across various sites of high-performing teams, ensuring targets and KPIs are consistently met. In this role, you’ll play a vital part in delivering exceptional cleaning services that meet the needs of our customers and stakeholders. You’ll ensure your team is fully trained, organised, and equipped to meet business requirements and maintain the highest standards.
Are you confident in:
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Team Leadership and Development? Motivating and supporting your team to success, fostering self-management, accountability, and continuous improvement.
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Managing Train Presentation Standards? Overseeing the cleaning and presentation of trains, ensuring resources and facilities are in place to meet company standards.
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Providing First-Line Support? Offering guidance and support to your Train Presentation teams, ensuring they have the tools and resources to succeed.
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Conducting Audits and Ensuring Quality? Performing regular audits and site visits to ensure trains meet cleanliness, functionality, and company standards.
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Using Technology Effectively? Leveraging technology to optimise team performance and sharing your expertise to improve operational efficiency.
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Managing Priorities Under Pressure? Staying organised and focused to meet tight deadlines and balance multiple tasks effectively.
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Clear Communication and Problem-Solving? Communicating effectively at all levels, making quick decisions and solving problems in demanding situations.
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Multi site and multi shift management? With your staff being across a number of sites and covering various shifts, you would need to be able to coordinate and be flexible to their needs.
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A Dedicated and Reliable Leader? Passionate about providing top-tier line supervision, setting high standards, and ensuring consistent team performance.
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An Experienced Team Leader? Skilled in leading small teams to achieve meaningful results, fostering accountability and motivation.
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Tech-Savvy? Comfortable using technology to enhance team performance and operational efficiency, and eager to share your knowledge with others.
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An Organisational Expert? Exceptionally organised, ensuring tasks are completed efficiently and no detail is overlooked.
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A Strong Communicator? Able to communicate clearly, both written and verbal, with team members and across departments.
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Quick-Thinking and Decisive? Able to make sound decisions and think on your feet in high-pressure situations.
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Health & Safety Aware? Knowledgeable about COSHH and Health & Safety regulations (training provided as needed to ensure compliance).
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Live within a 45-minute car journey from the station you’ll work from.
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Be at least 18 years of age at the time of application.
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Pass the safety-critical medical assessment, including drugs and alcohol screening.
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Not have defective colour vision.
At Northern, we’re transforming rail travel across the North, and we want you to join us on this journey. If you’re ready to lead with impact, ensure safe and efficient operations, and help us connect communities, we’d love to hear from you.
Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values, ready to make them yours?
Join us on this journey – Next Stop, Northern where you can also benefit from a range of perks:
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Free travel on Northern services for you and your family
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75% off other Train Operating Companies’ leisure services – after 1 year with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
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A final salary pension scheme, where Northern contributes 1.5 times your input
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A generous holiday entitlement
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Enhanced maternity and paternity benefits
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Full uniform and PPE
You can find out more here.
We’re driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!
We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.
Train Cleaning Supervisor employer: Northern Trains
Contact Detail:
Northern Trains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Cleaning Supervisor
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've motivated and developed teams in the past. Highlight any experience you have in fostering accountability and continuous improvement within your team.
✨Tip Number 2
Demonstrate your ability to manage multiple sites and shifts effectively. Discuss any previous roles where you coordinated teams across different locations and how you ensured consistent performance and communication.
✨Tip Number 3
Emphasize your tech-savviness by mentioning any tools or software you've used to enhance team performance. Share how you've leveraged technology to improve operational efficiency in your previous roles.
✨Tip Number 4
Prepare to discuss your approach to conducting audits and ensuring quality standards. Be ready to provide examples of how you've maintained cleanliness and functionality in a previous position, and how you addressed any challenges that arose.
We think you need these skills to ace Train Cleaning Supervisor
Some tips for your application 🫡
Highlight Leadership Skills: Emphasize your experience in team leadership and development. Provide specific examples of how you've motivated and supported teams to achieve their goals.
Demonstrate Attention to Detail: Showcase your ability to manage train presentation standards by detailing your experience with audits and quality assurance. Mention any relevant metrics or KPIs you have successfully met.
Communicate Clearly: Use clear and concise language in your application. Ensure that your written communication reflects your strong verbal skills, as effective communication is key for this role.
Showcase Tech Savviness: Mention any technology or software you are familiar with that can enhance team performance. Highlight your willingness to leverage technology for operational efficiency.
How to prepare for a job interview at Northern Trains
✨Show Your Leadership Skills
Be prepared to discuss your experience in leading teams. Share specific examples of how you've motivated and developed team members, and how you foster a culture of accountability and continuous improvement.
✨Demonstrate Your Knowledge of Standards
Familiarize yourself with train presentation standards and cleaning protocols. Be ready to explain how you would ensure that your team meets these standards consistently and how you would handle any challenges that arise.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss situations where you've had to make quick decisions under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to think on your feet.
✨Emphasize Your Tech Savviness
Since technology plays a key role in optimizing team performance, be ready to talk about any relevant tools or software you've used in previous roles. Discuss how you can leverage technology to improve operational efficiency and support your team.
