Money and Benefits Adviser in York

Permanent, Full Time (35 hours per week). Our operational office is based in the Garth, New Earswick, York. You will be able to work flexibly with a blend of home working, on site and in JRHT offices as required.

About the role

The role of Money and Benefits Adviser is pivotal in supporting JRHT residents to sustain their tenancies. You will support our income management work with residents providing advice, support and guidance on Universal Credit, Disability Benefits, Personal Independence Payments / Attendance Allowance, Pension Credit and Housing Benefit. You will work with residents to maximise their income and promote financial capability and independence through the welfare benefit and money advice service. As a member of the Housing Team you will work closely with the Housing Management Team Leaders and Housing Officers to support some of the most vulnerable people in our communities. The role is central to JRHT's commitment to achieving the highest professional standards in the delivery of our housing services through the provision of specialist knowledge and advice.

About you

You will have a client focussed approach that allows you to build and maintain effective professional relationships with a diverse range of people from diverse backgrounds. Experience of offering money and benefits advice, maintaining accurate records, and an understanding of debt along with associated legislation is key to you being successful in the role. If you can demonstrate a flexible and confidential approach, then we would like to hear from you. Please note that this role will be subject to a DBS check.

Our core priority

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

How to apply

To apply, please complete the online application. Closing date for applications is 27th April 2025. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Due to the duties of this role you will be travelling between our residents' homes across Yorkshire as well as having telephone appointments. Hybrid working arrangements are in place for this post.

Our commitment to Equality, Diversity and Inclusion

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.