At a Glance
- Tasks: Deliver top-notch customer service and manage the Concierge Desk at luxury residential developments.
- Company: Join Abbatt Property Recruitment, a leader in luxury property services across London.
- Benefits: Flexible shifts, competitive pay, and the chance to work in vibrant locations throughout London.
- Why this job: Perfect for those who love interacting with people and want to make a positive impact daily.
- Qualifications: Experience in customer service and a reliable, self-motivated attitude are essential.
- Other info: Opportunities for varied shifts, both day and night, with a pay range of £11.50 - £13.85 per hour.
Abbatt Property Recruitment are currently recruiting Temporary Concierges for luxury residential developments located throughout London. Whether you are looking for one day a week or five days a week, this is a great opportunity to earn extra money.
As a Temporary Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the developments; you will be the first and main point of contact for all queries. Your key day-to-day duties will involve operation of the Concierge Desk, reporting to head office management and monitoring on-site security. These positions are primarily customer focused and require that you meet and greet all residents and visitors. As a concierge you will create a positive first impression and provide superior levels of customer service that meets residents' needs and expectations as well as representing Abbatt Property Recruitment.
Concierge key duties:
- Ensuring the provision of excellent concierge services
- Receiving and keeping safe registered mail and deliveries for residents
- Building strong working relationships with residents, guests, external contractors and colleagues
- Conducting regular site inspections and operations
- Accurate handling of keys and monitoring access
- Acting as the main point of contact for all queries from residents and guests
- Helping to ensure the safety of all residents, guests and staff
The ideal candidate will have significant experience gained within a similar concierge role and a background in delivering excellent customer service. You will also have:
- Hard working self-motivated attitude
- Reliability and punctuality
- Team player mentality
- Exceptional personal presentation
- Excellent written and verbal communication skills
- Good understanding of Health and Safety processes
- Great attention to detail
Working Hours: Varied shifts, Day & Night, (8-12hrs)
Salary: £11.50 - £13.85 per hour
Location: Across London
*Must be flexible, as you will be required to work in various locations*
Apply with your CV today. Unfortunately, if you have not heard from us within two weeks, please assume your application has not been successful on this occasion.
Residential Concierge - Immediate Start employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Concierge - Immediate Start
✨Tip Number 1
Familiarise yourself with the luxury residential developments in London. Knowing the locations and their unique features can help you stand out during interviews, as it shows your genuine interest in the role and the company.
✨Tip Number 2
Brush up on your customer service skills. Since this role is heavily focused on providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Network with current or former concierges if possible. They can provide insights into the day-to-day responsibilities and expectations of the role, which can be invaluable during your application process.
✨Tip Number 4
Demonstrate your reliability and flexibility. Since the job requires varied shifts across different locations, emphasise your ability to adapt to changing schedules and your commitment to punctuality.
We think you need these skills to ace Residential Concierge - Immediate Start
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous concierge roles. Use specific examples that demonstrate your ability to provide excellent service and build relationships.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the responsibilities. Mention your flexibility and willingness to work varied shifts, as this is crucial for the position.
Highlight Key Skills: Emphasise skills such as communication, attention to detail, and teamwork in your application. These are essential for a concierge role and will help you stand out to Abbatt Property Recruitment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Abbatt Property Recruitment
✨Showcase Your Customer Service Skills
As a concierge, your primary role revolves around customer service. Be prepared to share specific examples from your past experiences where you went above and beyond to assist customers or resolve issues. This will demonstrate your commitment to providing exceptional service.
✨Dress to Impress
First impressions matter, especially in a luxury environment. Make sure to dress smartly and professionally for the interview. This not only reflects your understanding of the role but also shows respect for the company and its clientele.
✨Demonstrate Your Communication Skills
Excellent verbal and written communication skills are crucial for this role. During the interview, practice clear and concise communication. You might be asked situational questions, so think about how you would handle various scenarios involving residents and guests.
✨Highlight Your Attention to Detail
Concierge roles require a keen eye for detail. Be ready to discuss how you've successfully managed tasks that required precision and thoroughness in previous jobs. This could include managing deliveries, handling keys, or ensuring safety protocols are followed.