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- Tasks: As a Slots Host, you'll deliver top-notch customer service and support in our gaming areas.
- Company: Join a vibrant team in the exciting gaming industry, where fun meets professionalism.
- Benefits: Enjoy competitive pay, flexible shifts, and fantastic employee perks.
- Why this job: This role offers a dynamic environment, opportunities for growth, and a chance to connect with people.
- Qualifications: No prior gaming experience needed; just bring your passion for customer service and flexibility.
- Other info: Be ready to work various shifts, including nights and weekends, to keep the fun going!
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about delivering exceptional customer service? Would you like to work in a fun, vibrant industry? We have a vacancy for a slots host to join our team, previous gaming experience is not essential. You will be responsible for ensuring our customers receive the highest standard of customer service and be on hand to offer support to ensure they have a great experience on our slot machines and electronic gaming areas. You will need to be flexible and able to work a variety of shifts across the week.
Key skills and responsibilities include:
- Ability to deliver excellence in customer service at all times.
- Constantly looking for new customers whilst offering a warm and friendly welcome.
- Oversee the slots and electronic gaming (ETG) areas offering assistance.
- Identify any food and beverage requirements using a proactive approach where appropriate.
- An understanding of the slots and the electronic gaming offer is preferable.
- Communicate any relevant promotional activity or events to customers.
- Share customer feedback with the general manager.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
Slots Host, Mayfair employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slots Host, Mayfair
✨Tip Number 1
Familiarise yourself with the latest trends in the gaming industry. Understanding popular slot games and electronic gaming trends can help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario. This will help you feel more confident in delivering exceptional service and handling various customer interactions.
✨Tip Number 3
Be prepared to discuss your flexibility during the interview. Highlight your willingness to work various shifts, including nights and weekends, as this is crucial for the role of a slots host.
✨Tip Number 4
Research the specific venue where you'll be applying. Knowing about their unique offerings and any current promotions can help you stand out during the interview and demonstrate your genuine interest in the position.
We think you need these skills to ace Slots Host, Mayfair
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasise your customer service experience in your application. Use specific examples that demonstrate your ability to deliver excellent service and create a welcoming atmosphere.
Show Enthusiasm for the Role: Express your passion for working in a vibrant industry like gaming. Mention why you are excited about the opportunity to be a slots host and how you can contribute to creating a fun environment for customers.
Flexibility is Key: Since the role requires flexibility with shifts, mention your availability clearly in your application. Highlight any previous experience where you successfully managed varying work hours.
Research the Company: Take some time to learn about the company and its values. Incorporate this knowledge into your application to show that you are genuinely interested in being part of their team.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share any relevant experiences where you went above and beyond to help customers, even if they are not directly related to gaming.
✨Demonstrate Flexibility
Since the role requires working various shifts, highlight your availability and willingness to adapt to different schedules. Mention any previous experiences where you successfully managed flexible working hours.
✨Familiarise Yourself with Gaming Terminology
While previous gaming experience isn't essential, having a basic understanding of slots and electronic gaming can set you apart. Do some research on common terms and the types of games offered to show your interest.
✨Prepare to Discuss Customer Feedback
Be ready to talk about how you would handle customer feedback. Think of examples where you listened to customer concerns and how you would communicate this feedback to management effectively.
