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- Tasks: Oversee daily transport operations and coordinate between drivers and management.
- Company: Join a leading third-party provider committed to environmental sustainability in logistics.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team that values communication and problem-solving in a fast-paced setting.
- Qualifications: Previous experience in transport operations preferred; strong communication and organisational skills required.
- Other info: Shifts are 4 on, 4 off, starting at 18:00.
Location: West Thurrock, RM20 3AG
Shifts: 4 on, 4 off, 18:00 start
Pay Rate: £14.65 per hour
We are seeking a dynamic and organized Transport Operations Coordinator to oversee daily transport operations, ensure smooth coordination between drivers and management, and meet both customer and company expectations.
Our client is a third-party provider of transportation and logistics services that offers a range of services from Drayage, Global freight forwarding & Full truckload transport. The company is committed to environmental sustainability and works with customers to create action plans to reduce emissions.
Key Responsibilities:- Driver Coordination: Prepare work for drivers and provide pre-briefing at the start of their shifts to ensure clarity on tasks and expectations.
- Transport Operations Management: Coordinate on-site transport operations to meet both customer and company requirements efficiently.
- Cost Control: Collaborate with line management to ensure the effective use of customer vehicles and subcontractors, minimizing costs while maximizing operational efficiency.
- Reporting and Analysis: Provide daily reports on customer KPIs (Key Performance Indicators) and volume calculations to monitor performance.
- Plan Execution & Problem-Solving: Implement customer transportation plans, adjusting as needed to prevent stock-outs and ensure smooth operations.
- Compliance & Safety: Ensure all drivers are compliant with working time directive regulations. Report any accidents or incidents in a timely manner, keeping management and the customer informed.
- First Line of Communication: Act as the first point of contact for the driver workforce, addressing their concerns and ensuring effective communication across the team.
- Experience: Previous experience in transport operations or logistics is preferred, especially in fast-paced environments.
- Communication: Excellent communication skills are essential, as you will liaise regularly with drivers, management, and customers.
- Technical Proficiency: Strong working knowledge of Microsoft Office, particularly Excel and Outlook, for reporting and communication.
- Problem-Solving: Ability to adapt and adjust in real-time to meet customer needs and minimize disruptions.
- Attention to Detail: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
- Compliance Awareness: Knowledge of industry regulations, including working time directives and safety protocols.
- Competitive pay rate and benefits
- Opportunities for career growth and development
- Work in a dynamic, fast-paced environment with a supportive team
If you have a passion for logistics, excellent communication skills, and thrive in a fast-paced environment, we would love to hear from you!
Contact Detail:
Manpower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Office Operator in Grays
✨Tip Number 1
Familiarise yourself with the logistics and transport industry, especially focusing on the specific services offered by the company. Understanding drayage, global freight forwarding, and full truckload transport will give you an edge in discussions during the interview.
✨Tip Number 2
Brush up on your communication skills, as you'll be liaising with drivers, management, and customers regularly. Practising clear and concise communication can help you stand out as a candidate who can effectively manage relationships and expectations.
✨Tip Number 3
Get comfortable with Microsoft Excel and Outlook, as these tools are essential for reporting and communication in this role. Consider taking a quick online course or tutorial to enhance your proficiency, which will demonstrate your commitment to the position.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of how you've successfully managed challenges in previous roles. Being able to discuss real-life scenarios where you've adapted to meet customer needs will highlight your suitability for the fast-paced environment.
We think you need these skills to ace Traffic Office Operator in Grays
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport operations or logistics. Emphasise any previous roles where you coordinated teams or managed operations, as this will resonate with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples from your past experiences that demonstrate your capability to handle the responsibilities outlined in the job description.
Highlight Technical Skills: Since the role requires proficiency in Microsoft Office, particularly Excel and Outlook, ensure you mention your technical skills clearly. Provide examples of how you've used these tools in previous roles to manage reports or communicate effectively.
Showcase Compliance Awareness: Demonstrate your knowledge of industry regulations and safety protocols in your application. This could be through mentioning relevant training or experiences where you ensured compliance in previous positions.
How to prepare for a job interview at Manpower
✨Showcase Your Experience
Be prepared to discuss your previous experience in transport operations or logistics. Highlight specific examples where you successfully coordinated with drivers and management, as this will demonstrate your capability for the role.
✨Demonstrate Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might be asked how you would handle communication with drivers and management, so think of scenarios where you effectively resolved issues.
✨Familiarise Yourself with Compliance Regulations
Brush up on industry regulations, particularly working time directives and safety protocols. Being knowledgeable about these topics will show that you take compliance seriously and understand its importance in transport operations.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of past situations where you had to adapt quickly to meet customer needs or resolve operational disruptions, and be ready to explain your thought process.
