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- Tasks: Be the face of Natuzzi, driving sales and creating unforgettable customer experiences.
- Company: Join Natuzzi, a luxury furniture brand with 60 years of Italian design excellence.
- Benefits: Enjoy a competitive salary, sales bonuses, and a supportive work environment.
- Why this job: Immerse yourself in luxury interiors while growing your career in a vibrant retail setting.
- Qualifications: 3-5 years in retail sales, preferably in luxury or interior design.
- Other info: Full-time position at Westfield White City; apply with your CV and a short cover letter.
The predicted salary is between 30000 - 42000 £ per year.
NATUZZI SEARCH FOR SALES CONSULTANT WESTFIELD WHITE CITY – London
About the company
With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries.
We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way.
Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market.
About the role For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role.
Job Location : Natuzzi Italia Store in Westfield White City
About the role/position
Our experienced Sales Consultants are trained retail professionals, acting as an “ambassador” of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude.
The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience.
About the Responsibilities
Sales Budget
Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business.
Customer Experience:
• Manages each visitor through the application of Brand sales ceremonies;
• Welcomes and understands the customer's needs to ensure a unique customer experience;
• Communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story); • Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);
• Collects customer / prospect profiling data in a discreet and informal way;
• Successful sale conversions
• Cross Selling / Upselling;
• Promote Total Living
• Manages the quotation and follows up with prospects;
• Closes the sales process and prepares the reason why for a new customer visit;
• Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy
• Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions);
• Provides after-sales support to Customers
• Follow the dress-code guidelines.
Job profile:
• Preferably with a background in Interior Design education;
• Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;
• Ability to use and promote sales tools to support sales (eg creation of renderings)
• Capacity to use Interior Designing Tools;
• Experience with a POS system and proficient with MS Office software
• A general good standing. Outstanding negotiating and communication skills;
• Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients.
• Team work spirit;
• Business Oriented. Ability to analyse sales results.
Work details:
• Work hours: Full Time
• Work location: Wesfield White City
Very competitive salary and sales orientated bonus scheme
If the above requirements meet your interest, please apply here by attaching your updated resume/CV*, with in addition a short cover letter to tell us more about you!
Please add the info related to you Salary Package – Such info are required.
In case of your skills match with our needs, we will contact you for a first interview.
Discover more about our people culture
Stay tuned!
- (*)Data Privacy Informative: We'ld keep your CV for next 6/12 months for future needs related to the recruitment process. For a complete informative about the processing of personal data, please refer to our website (
Retail Sales Consultant Westfield White City employer: Natuzzi
Contact Detail:
Natuzzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Consultant Westfield White City
✨Tip Number 1
Familiarize yourself with Natuzzi's product range and the unique aspects of Italian design. This knowledge will help you engage customers effectively and demonstrate your passion for luxury interiors.
✨Tip Number 2
Practice your storytelling skills! Being able to communicate the brand values and product stories in an engaging way can significantly enhance the customer experience and increase your sales conversions.
✨Tip Number 3
Develop your negotiation and communication skills. These are crucial for closing sales and building lasting relationships with customers, which is essential for repeat business.
✨Tip Number 4
Get comfortable with using sales tools and technology, such as POS systems and digital tools. Being proficient in these areas will not only streamline your sales process but also impress potential employers.
We think you need these skills to ace Retail Sales Consultant Westfield White City
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to familiarize yourself with Natuzzi's heritage, values, and product offerings. This will help you convey your passion for luxury interiors and align your application with the brand's ethos.
Tailor Your CV: Highlight your relevant experience in retail sales, especially in luxury or furnishing sectors. Make sure to emphasize any background in interior design and your ability to use sales tools effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Share specific examples of how you've successfully engaged customers and achieved sales goals in previous positions.
Include Salary Expectations: As requested in the job description, be sure to include your salary expectations in your application. This shows that you are attentive to the details and understand the requirements of the application process.
How to prepare for a job interview at Natuzzi
✨Show Your Passion for Design
Make sure to express your enthusiasm for luxury interiors and Italian design during the interview. Share examples of how you've engaged with design in your previous roles or personal projects.
✨Demonstrate Sales Skills
Prepare to discuss your past sales experiences, particularly in retail or luxury environments. Highlight specific achievements, such as meeting sales targets or successfully upselling products.
✨Understand the Brand
Familiarize yourself with Natuzzi's values, product offerings, and brand story. Being able to articulate what makes Natuzzi unique will show your commitment and understanding of the role.
✨Practice Customer Engagement Techniques
Be ready to discuss how you would manage customer interactions and create a memorable shopping experience. Think about how you can apply the 'Selling Ceremony' concept to enhance customer satisfaction.
