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- Tasks: Join our team to repair and maintain white goods for customers.
- Company: British Gas is revolutionising energy for a greener future with 21,000 passionate colleagues.
- Benefits: Enjoy flexible rewards, support for your well-being, and a competitive salary with uncapped earnings.
- Why this job: Be part of a mission-driven team focused on sustainability and customer satisfaction.
- Qualifications: Minimum 2 years experience in repairing white goods and strong customer service skills required.
- Other info: We prioritise your growth and well-being, making work-life balance a reality.
The predicted salary is between 30000 - 42000 £ per year.
Ealing & Watford Join us, be part of more. We are so much more than an energy company. We are a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.
About your role: We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas’ Service Promise! of same day fix for our customers. Base Salary is £37,104 with uncapped OTE - £41,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers' homes to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here’s what we’re looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply? We’re not a perfect place but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.
White Goods Engineer in West London employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer in West London
✨Tip Number 1
Familiarise yourself with the latest technologies in white goods. Understanding the newest models and their common issues can give you an edge during interviews, showing your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of British Gas. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you successfully diagnosed and repaired white goods. Highlighting your problem-solving skills will resonate well with the hiring team.
✨Tip Number 4
Showcase your customer service skills during any interactions. Since the role emphasises customer satisfaction, demonstrating your ability to communicate effectively and empathetically can set you apart from other candidates.
We think you need these skills to ace White Goods Engineer in West London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a White Goods Engineer. Highlight your relevant experience in repairing and maintaining white goods in your application.
Tailor Your CV: Customise your CV to reflect your extensive experience with white goods, focusing on specific appliances like dishwashers and washing machines. Use quantifiable achievements to demonstrate your skills and impact.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and customer service. Explain why you want to work for British Gas and how your values align with their mission of creating a greener future.
Highlight Problem-Solving Skills: In your application, emphasise your problem-solving abilities and customer service skills. Provide examples of how you've successfully diagnosed and fixed issues in the past, ensuring a first-time fix for customers.
How to prepare for a job interview at British Gas
✨Showcase Your Technical Expertise
Be prepared to discuss your extensive experience with white goods. Highlight specific examples of repairs and maintenance you've performed on appliances like dishwashers, washing machines, and refrigerators. This will demonstrate your capability and confidence in handling the technical aspects of the role.
✨Emphasise Customer Service Skills
Since customer satisfaction is a priority for the company, be ready to share instances where you provided excellent customer service. Discuss how you diagnosed issues and ensured a first-time fix, showcasing your problem-solving abilities and commitment to customer care.
✨Demonstrate Your Passion for Sustainability
The company values sustainability, so express your enthusiasm for eco-friendly practices. Share any relevant experiences or ideas you have about reducing carbon footprints or improving energy efficiency, aligning your values with those of the company.
✨Prepare Questions About Team Support
Since the role involves collaboration with managers and colleagues, prepare thoughtful questions about the support systems in place. This shows your interest in teamwork and your desire to thrive in a supportive environment, which is crucial for success in this position.
