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- Tasks: As a Despatch Clerk, you'll organise deliveries and liaise with customers over the phone.
- Company: Join Dunster House Ltd, a family-run business specialising in garden lifestyle products since 1994.
- Benefits: Enjoy 29 days holiday, a competitive salary, and a supportive work environment.
- Why this job: Be part of a growing team that values flexibility, organisation, and excellent communication skills.
- Qualifications: Experience in office administration and good geographical knowledge are essential.
- Other info: Work hours are Monday to Friday with occasional Saturday shifts; right to work in the UK required.
The predicted salary is between 25397 - 25397 £ per year.
We are currently looking for a Despatch Clerk. The ideal candidate for this position will need to be flexible, well organised and able to cope under pressure, having excellent communication skills in order to liaise with customers over the phone to arrange delivery of goods. Good geographical knowledge is essential with the ability to plan economical delivery routes.
This job is based out of our Warminster Branch BA12 8SR. It is essential that the successful person has experience in office administration as they will be required to update the despatch diaries, prepare delivery notes two days in advance, process balance payments via card net terminals and updating on the in-house NAV system to show the balance has been cleared.
Other duties will include checking stock for orders both booked and not booked, answering incoming phone calls and liaising with other branches to swap stock around on transfer orders.
Normal hours of work are Monday to Friday; between 07.30 to 18.00 on a rota basis; Saturdays 09.00 to 17.00 also on a rota basis (approx. 1 Saturday in 10).
Requirements: Right to work in the UK
Benefits: 29 days holiday including Bank Holidays
Starting Salary: £25,397
To find out more about us, visit our website to see our overseas factories as well as our links to non-governmental organisations and Corporate Social Responsibility.
Despatch Clerk in Warminster employer: Dunster House Limited
Contact Detail:
Dunster House Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Clerk in Warminster
✨Tip Number 1
Familiarise yourself with the geographical area around Warminster. Knowing the local routes and delivery points will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Practice how you would handle customer queries regarding deliveries, as this is a key part of the Despatch Clerk role.
✨Tip Number 3
Get comfortable with office administration tasks, particularly using systems like NAV. If you have experience with similar software, be ready to discuss it during your interactions with us.
✨Tip Number 4
Show your flexibility and ability to work under pressure by preparing examples from your past experiences. This will help you stand out as someone who can thrive in a busy environment like ours.
We think you need these skills to ace Despatch Clerk in Warminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and any previous roles that required excellent communication skills. Emphasise your ability to work under pressure and your organisational skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Despatch Clerk position at Dunster House Ltd. Mention your geographical knowledge and how it can help in planning economical delivery routes. Be sure to include specific examples of how you've successfully managed similar tasks in the past.
Showcase Relevant Skills: When filling out your application, highlight your experience with systems like NAV and any familiarity with processing payments. This will demonstrate your readiness for the specific duties outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Despatch Clerk.
How to prepare for a job interview at Dunster House Limited
✨Show Your Organisational Skills
As a Despatch Clerk, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past, especially under pressure. This will demonstrate your ability to handle the demands of the role.
✨Demonstrate Communication Prowess
Since you'll be liaising with customers over the phone, practice clear and concise communication. Be ready to discuss how you've effectively communicated in previous roles, particularly in resolving issues or coordinating deliveries.
✨Highlight Your Geographical Knowledge
Good geographical knowledge is essential for planning delivery routes. Brush up on local areas and be prepared to discuss how you would approach route planning. This shows your proactive thinking and understanding of the role's requirements.
✨Familiarise Yourself with Office Administration Tasks
The role requires experience in office administration, so review relevant tasks like updating diaries and processing payments. Be ready to explain your familiarity with these processes and any systems you've used, such as NAV.
