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- Tasks: Join our aftermarket team as a Vehicle Service Administrator, handling customer communications and service bookings.
- Company: We're a growing business in Wymondham, focused on vehicle services and customer satisfaction.
- Benefits: Enjoy a starting salary of £25,500, uncapped commission, 22 days leave, pension, and discounts.
- Why this job: This role offers hands-on experience in the automotive industry with a supportive team culture.
- Qualifications: Ideal candidates have vehicle parts/service experience, strong communication skills, and a clean driving license.
- Other info: This is a full-time contract position covering maternity leave, Monday to Friday.
The predicted salary is between 20400 - 30600 £ per year.
Our client with offices based in Wymondham is seeking a Vehicle Service Administrator to join them on a full time contract basis Monday to Friday 8.00am-5.30pm (42.5 hours per week) covering for a period of maternity leave. Working within the aftermarket team, as Vehicle Service Administrator, you will be responsible for liaising with customers following vehicle checks during service & repairs to agree additional work to be conducted, arranging parts to be ordered, passing through to service to book the work in, producing estimates for customers and following up via outbound calling, managing internal systems, highlighting customer feedback to internal teams, supporting administration and ad hoc related duties. To be considered for the role of Vehicle Service Administrator, you will have a background in vehicle parts or service, will have excellent relationship building skills, will be PC literate, have a clean driving licence and superb communication skills. In return, for the role of Vehicle Service Administrator, our client is offering a starting salary of £25,500 plus 5% uncapped commission, 22 days paid annual leave plus bank holidays rising with length of service, pension, discounted products and much more. Send your CV now for consideration and the chance to join a growing and successful business. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data
Vehicle Service Administrator employer: Infinity Recruitment Consultancy Limited
Contact Detail:
Infinity Recruitment Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Service Administrator
✨Tip Number 1
Familiarize yourself with the specific vehicle service processes and terminology. This will not only help you understand the role better but also allow you to communicate effectively with both customers and internal teams.
✨Tip Number 2
Highlight your experience in customer service and relationship building during your interactions. Being personable and approachable is key in this role, so make sure to showcase your ability to connect with customers.
✨Tip Number 3
Demonstrate your proficiency with PC systems and any relevant software tools. If you have experience with specific vehicle service management systems, mention that to show you're ready to hit the ground running.
✨Tip Number 4
Prepare for potential questions about how you would handle customer feedback and complaints. Showing that you can manage these situations effectively will set you apart as a candidate who can maintain strong customer relationships.
We think you need these skills to ace Vehicle Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in vehicle parts or service. Emphasize any relevant skills, such as relationship building and communication, that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Vehicle Service Administrator role. Mention your ability to liaise with customers and manage internal systems effectively.
Showcase Your Skills: In your application, clearly demonstrate your PC literacy and any experience you have with customer feedback management. This will show that you are well-equipped for the administrative aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Infinity Recruitment Consultancy Limited
✨Show Your Knowledge of Vehicle Services
Make sure to brush up on your knowledge of vehicle parts and services. Being able to discuss specific examples from your past experience will demonstrate your expertise and show that you understand the role.
✨Highlight Your Communication Skills
Since this role involves liaising with customers, be prepared to showcase your communication skills. Share examples of how you've successfully built relationships with clients or handled difficult conversations in the past.
✨Demonstrate Your Organizational Abilities
As a Vehicle Service Administrator, you'll need to manage multiple tasks efficiently. Be ready to discuss how you prioritize your workload and keep track of various administrative duties.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, the company's approach to customer service, or opportunities for professional development.
