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- Tasks: Join our team to repair and maintain white goods for customers, ensuring quick and effective service.
- Company: British Gas is revolutionising energy with a commitment to sustainability and community support.
- Benefits: Enjoy flexible rewards, competitive salary, and a supportive work environment focused on your well-being.
- Why this job: Be part of a mission-driven team making a real impact on the planet and your career.
- Qualifications: Minimum 2 years experience in repairing white goods and strong customer service skills required.
- Other info: We prioritise your growth and well-being, offering a culture that values your voice and ambitions.
The predicted salary is between 30000 - 42000 £ per year.
Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon footprint.
About your role: We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers. Base Salary is £37,104 with uncapped OTE - £41,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers' homes to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply? We're not a perfect place but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.
White Goods Engineer in Hassocks employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer in Hassocks
✨Tip Number 1
Familiarise yourself with the latest technologies in white goods. Understanding the newest models and their common issues can give you an edge during interviews, showing your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of British Gas. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss specific examples of challenging repairs you've successfully completed. Highlighting your problem-solving skills and customer service experience will resonate well with the hiring team.
✨Tip Number 4
Research British Gas's commitment to sustainability and energy efficiency. Being able to articulate how your values align with theirs can set you apart as a candidate who is not just looking for a job, but is genuinely invested in their mission.
We think you need these skills to ace White Goods Engineer in Hassocks
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experiences required for the White Goods Engineer position. Tailor your application to highlight how your background aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise your extensive experience in repairing and maintaining white goods. Provide specific examples of appliances you have worked on and any challenges you overcame to demonstrate your problem-solving skills.
Highlight Customer Service Skills: Since customer service is a key aspect of this role, make sure to include examples of how you've successfully interacted with customers in previous positions. This could include resolving issues, providing excellent service, or receiving positive feedback.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for sustainability and energy efficiency. Explain why you want to work for British Gas and how you can contribute to their mission of creating a greener future.
How to prepare for a job interview at British Gas
✨Showcase Your Technical Expertise
Be prepared to discuss your extensive experience with white goods. Highlight specific examples of repairs and maintenance you've performed on appliances like dishwashers, washing machines, and refrigerators. This will demonstrate your capability to handle the technical demands of the role.
✨Emphasise Customer Service Skills
Since customer satisfaction is a priority for British Gas, share examples of how you've successfully interacted with customers in previous roles. Discuss how you diagnosed issues and provided solutions, ensuring a positive experience for the customer.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenging situations you've faced in your previous jobs and how you resolved them. This will show your potential employer that you can think critically and act effectively under pressure, which is crucial for a White Goods Engineer.
✨Align with Company Values
Research British Gas's commitment to sustainability and community support. During the interview, express your passion for these values and how they resonate with your personal beliefs. This alignment can set you apart as a candidate who truly fits into their culture.
