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For Companies At a Glance
- Tasks: Support Brokers by managing mortgage applications and ensuring smooth operations.
- Company: Join a respected, long-established Mortgage Broker with a solid reputation.
- Benefits: Earn up to £26,000 plus bonuses, with flexible WFH options after training.
- Why this job: Make a real impact in a growing brokerage while developing valuable skills.
- Qualifications: Recent administration experience is essential; must be a car driver.
- Other info: Initial training is office-based for 3 months, then flexible work arrangements.
The predicted salary is between 15600 - 18240 £ per year.
About The Role Due to our continued success and expansion of Avonline Networks we have an exciting opportunity for a Works Control Administrator to join our team.This is an opportunity a be a part of an extremely busy and vibrant environment, it is the main point of contact for the teams across the country who are out on site delivering schemes of work digging holes and laying new cable.We work on planned and reactive works in this office, we liaise with the local councils and the client to ensure the works are delivered in a safe and timely manner. Avonline Networks deliver service excellence on a nationwide basis. From the national fibre networks which millions of homes and businesses rely upon every day, to the infrastructure that delivers the latest technology to Multi-Dwelling Units (MDU\’s) across the UK.Providing installation and maintenance of infrastructure to MDU\’s across the UK for public sector, social housing, and private landlords, which include the latest technology, FTTP and IRS. The role & responsibilities: You will be liaising on the phone with our field teams and our external stakeholders, this role is all about communication and collaboration Using our Works Management System (Salesforce) to generating reports daily on existing works and manage the reports with our field teams. Provide excellent customer service to internal and external customers both verbally and in writing Managing task completion dates to meet SLAs and KPIs by seeking resolution to problems and proactive escalation Working with multiple client systems to update clients and raise issues. Validating information received ensuring it is fit for purpose and meets stakeholder requirements Manage personal and group emails Build and maintain relationships with internal and external stakeholdersusing a variety of existing MS Excel trackers and other Client / Avonline systems as appropriate. Accurately check and validate all works completed by our subcontractors or internal workforce. What we need from you. Excellent administrative skills and computer literate Uses own initiative to proactively resolve issues Client and internal customer focused Self-motivated and takes ownership Good interpersonal skills Administration Experience (Essential) Salesforce Experience (Desirable) JBRP1_UKTJ
Administrator employer: M Group Services Ltd T/A M Group Telecoms Division
Contact Detail:
M Group Services Ltd T/A M Group Telecoms Division Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with the mortgage application process and the key responsibilities of a Mortgage Administrator. Understanding the workflow will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your administration experience by preparing specific examples of how you've successfully managed tasks in previous roles. This will show that you can handle the demands of supporting two Brokers effectively.
✨Tip Number 3
Since compliance is a part of the role, brush up on relevant regulations and standards in the mortgage industry. Being able to discuss these topics will set you apart as a knowledgeable candidate.
✨Tip Number 4
Be prepared to discuss your flexibility regarding office and remote work. Showing that you're adaptable to changing business needs will demonstrate your commitment to the role and the company.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent administration experience. Focus on relevant skills that align with the responsibilities of a Mortgage Administrator, such as case management and compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to handle product and regulatory information, as well as your experience in supporting brokers or similar roles.
Highlight Your Driving License: Since being a car driver is a requirement, make sure to mention your driving license clearly in your application. This shows you meet one of the key criteria for the position.
Showcase Your Adaptability: Emphasize your flexibility regarding office-based and remote work. Mention any previous experience you have with adapting to different work environments, especially in high-volume situations.
How to prepare for a job interview at M Group Services Ltd T/A M Group Telecoms Division
✨Showcase Your Administration Skills
Make sure to highlight your solid recent administration experience during the interview. Prepare specific examples of how you've successfully managed administrative tasks in previous roles, as this will demonstrate your capability to support the Brokers effectively.
✨Understand the Mortgage Process
Familiarize yourself with the mortgage application process and any relevant compliance regulations. Being able to discuss these topics confidently will show that you are proactive and ready to take on the responsibilities of the role.
✨Emphasize Team Collaboration
Since you'll be working alongside two Brokers and a support colleague, it's important to convey your ability to work well in a team. Share examples of how you've collaborated with others in past positions to achieve common goals.
✨Prepare for Remote Work Discussion
As the role offers the possibility of working from home, be ready to discuss your experience with remote work. Highlight your self-discipline and time management skills, which are crucial for maintaining productivity while working from home.
