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- Tasks: Provide high-end concierge services for elite clients during evening and night hours.
- Company: Join Hyperion Partners, representing an exclusive client in the luxury service industry.
- Benefits: Enjoy a competitive salary and the opportunity to work with high-net-worth individuals.
- Why this job: Experience a unique role that combines luxury service with creativity and discretion.
- Qualifications: Seeking skilled individuals with a passion for exceptional customer service and attention to detail.
- Other info: This is a permanent position based in London, perfect for those who thrive in dynamic environments.
The predicted salary is between 24000 - 30000 £ per year.
Luxury Night Concierge Location: Nine Elms Salary: £32,000 Hours: Pittman rota Contract: Full-Time, Permanent Hyperion Partners are delighted to be working on behalf of a long-established and highly regarded managing agent in the search for a Luxury Night Concierge for one of their landmark residential buildings in Central London. This is a unique opportunity to join a best-in-class team delivering discreet, professional, and truly five-star service to discerning residents in one of the capital’s most exclusive postcodes. The Role: As Night Concierge, you will be the first point of contact for residents, guests, and visitors overnight, providing a calm and reassuring presence. You’ll ensure the smooth running of the building during the night, responding to requests, maintaining security protocols, and upholding the highest standards of presentation and service. Key Responsibilities: Welcoming residents and guests with a warm, polished and professional approach Managing access and maintaining building security overnight Monitoring CCTV and managing incident logs as per procedure Coordinating with contractors, emergency services and on-call management when necessary Conducting regular patrols and reporting any maintenance or safety issues Ensuring communal areas remain clean and presentable at all times Ideal Candidate Profile: Previous experience in a luxury residential, hotel or concierge environment is essential Confident, composed and trustworthy with strong interpersonal skills Excellent spoken and written English Able to remain calm under pressure and handle sensitive situations with discretion Immaculate personal presentation and attention to detail SIA Licence desirable (not essential)
Luxury Night Concierge employer: Hyperion Partners Limited
Contact Detail:
Hyperion Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Night Concierge
✨Tip Number 1
Familiarize yourself with the luxury service industry. Understanding the nuances of high-end concierge services and the expectations of affluent clients will give you a significant edge during the interview process.
✨Tip Number 2
Network with professionals in the luxury hospitality sector. Attend events or join online forums where you can connect with current concierges or luxury service providers to gain insights and potentially get referrals.
✨Tip Number 3
Showcase your problem-solving skills. Be prepared to discuss specific scenarios where you successfully managed last-minute requests or exceeded client expectations, as this is crucial for a Luxury Night Concierge role.
✨Tip Number 4
Research the company and its clientele. Understanding the values and standards of the exclusive client you’ll be serving will help you tailor your approach and demonstrate your commitment to providing exceptional service.
We think you need these skills to ace Luxury Night Concierge
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Luxury Night Concierge position. Understand the key responsibilities and the type of clientele you will be serving, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in luxury hospitality or concierge services. Provide specific examples of how you have met high expectations and delivered exceptional service to clients.
Showcase Your Skills: Make sure to highlight skills that are crucial for a Luxury Night Concierge, such as attention to detail, problem-solving abilities, and excellent communication skills. Use concrete examples to demonstrate these skills in action.
Personalize Your Application: Address your application to the hiring manager if possible, and express your genuine interest in the role and the company. Mention why you are particularly drawn to this opportunity and how you can contribute to their team.
How to prepare for a job interview at Hyperion Partners Limited
✨Showcase Your Customer Service Skills
As a Luxury Night Concierge, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for clients in previous roles, especially in high-pressure situations.
✨Demonstrate Discretion and Professionalism
Given the nature of the clientele, it's crucial to convey your ability to handle sensitive information with discretion. Discuss scenarios where you've maintained confidentiality and professionalism in your past experiences.
✨Highlight Your Problem-Solving Abilities
The role requires quick thinking and creative solutions. Prepare to discuss instances where you've successfully managed last-minute requests or resolved issues for clients, showcasing your adaptability and resourcefulness.
✨Familiarize Yourself with Luxury Services
Research luxury service providers and venues in London. Being knowledgeable about high-end options will not only impress your interviewers but also demonstrate your commitment to providing top-notch service.
