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For Companies At a Glance
- Tasks: Engage with clients to renew services and provide top-notch customer support.
- Company: Join a dynamic team in the heart of Manchester, focused on sales and customer satisfaction.
- Benefits: Enjoy a competitive salary, uncapped commission, and 25+ holidays with life assurance.
- Why this job: No weekends, modern office vibes, and a chance to grow your sales skills!
- Qualifications: Strong communication skills and a passion for customer service are key.
- Other info: We celebrate diversity and encourage all qualified candidates to apply!
The predicted salary is between 19700 - 28000 £ per year.
Sales and Renewals Advisor Location: Manchester City Centre Salary: £24.7k OTE up to £28,000 Hours: Monday to Thursday 09:00am – 5:30pm, Friday 10am – 4pm – NO WEEKENDS! The Benefits of the Sales and Renewals Advisor Competitive starting salary Uncapped commission (Realistic OTE £28,000) 25 days holidays + Bank holidays + extra holidays up to 11 days! Life Assurance Modern offices based in central Manchester city centre The Key Duties of the Sales and Renewals Advisor Making calls to existing clients in order to review/renew current services Providing customers with world class customer service Meeting all agreed performance targets set Having an excellent understanding of the business in order to provide customers with a knowledgeable service Ability to communicate effectively at all levels If you are interested in the role, and want to know more, please apply or call the Call Centre and Sales team at Search in Leeds for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Service and Retentions Advisor employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Retentions Advisor
✨Tip Number 1
Familiarize yourself with our services and products. Understanding what we offer will help you engage with clients more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills! Since the role involves making calls to clients, being able to articulate your thoughts clearly and confidently is crucial. Consider role-playing scenarios with a friend.
✨Tip Number 3
Research common customer service challenges and how to handle them. Being prepared with solutions can set you apart from other candidates and show that you are proactive.
✨Tip Number 4
Be ready to discuss your previous sales or customer service experiences. Think of specific examples where you met targets or provided exceptional service, as this will highlight your suitability for the role.
We think you need these skills to ace Service and Retentions Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service and Retentions Advisor. Highlight your relevant experience in customer service and sales in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your ability to meet performance targets and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully handled customer interactions and renewals in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at Search
✨Know Your Product
Make sure you have a solid understanding of the services offered by the company. This will help you answer questions confidently and demonstrate your ability to provide knowledgeable service to clients.
✨Showcase Your Communication Skills
Since the role involves making calls to clients, practice clear and effective communication. Be prepared to discuss how you've successfully communicated with customers in the past.
✨Highlight Your Customer Service Experience
Prepare examples from your previous roles where you provided exceptional customer service. This will show that you can meet the performance targets and deliver world-class service.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. This is a common practice for sales positions, so be ready to demonstrate how you would handle a call with a client, including addressing their concerns and upselling services.
