Knowledge Manager

We are seeking a Knowledge Manager to ideally join our Birmingham office; however, we will consider any of our 10 UK office locations (Birmingham, Leeds, Liverpool, Manchester, London, Glasgow, Cheltenham, Bristol, Amersham, Guildford) for an experienced candidate willing to travel to Birmingham occasionally. This is a permanent position with hybrid working.

The Knowledge Manager is responsible for managing and coordinating various sources of information and knowledge tools in support of business development activities for the Bid Team. To provide support to subject matter experts working on new business opportunities by acting as a central point of contact for company information and as a conduit for work winning information requests.

A snapshot of your day:

• Develop, manage and analyse business development databases in support of bid activities. The databases include but are not limited to: Company information, Client testimonials, Debriefs, Case studies, Past tenders and presentations.
• Work collaboratively with all areas of the business to ensure answers are current, complete and accurate; and well-written within the content management system.
• Review bid documents to identify new answers, topics and emerging trends.
• Support Bid Managers and Subject Matter Experts completing bid documents and support the completion of bid portals.
• Manage information used by our in-house AI tool for bid responses.
• Maintain good relationships with Partners, Principals, Associates and Tender Experts.
• Actively support improvement initiatives and be a champion of change in the team.
• Maintain Association of Proposal Management Professionals (APMP) knowledge and best practice.

We would love to hear from you if you have:

• Previous experience in a similar Bids or Knowledge Management role.
• Proven skills in producing and editing proposal content within a complex business environment.
• Experience of coordinating and updating a work management system and Bid Library is beneficial.
• Excellent attention to detail and ability to curiously seek out information.
• Qualifications such as a Degree or an APMP accreditation is an advantage.
• Excellent organisational skills, and able to work well with colleagues at all levels in the organisation.
• Professional services experience is beneficial (not essential) particularly in the areas of pension, employee benefits, risk or insurance.

What’s in it for you (may vary for fixed-term or contract engagements):

• Competitive discretionary annual bonus and salary review.
• Generous pension scheme (we contribute 8%).
• Funded training and professional development.
• Core benefits including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading.
• A comprehensive range of voluntary benefits to suit you including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts.

Happy to talk flexible working.

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