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- Tasks: Support the team with data management and customer enquiries in a financial services environment.
- Company: Join a reputable client in Chelmsford, known for its supportive work culture.
- Benefits: Enjoy excellent training and a friendly office atmosphere, just a short walk from the station.
- Why this job: Gain valuable experience in administration while contributing to meaningful projects until September.
- Qualifications: No specific qualifications needed; just bring your organisational skills and a positive attitude!
- Other info: Full DBS and credit check required before starting; must be available to start ASAP.
FULL DBS/CREDIT CHECK REQUIRED BEFORE STARTING 1-2 months assignment. Our Chelmsford client is seeking a strong administrator to assist the team whilst they undertake a client project. This role is working in central Chelmsford (no parking) and is office based working 9-5.00pm. Our client needs this support until the end of September. Our client's office is a 5-10 minute walk from the station. We require people who are not on notice and can start ASAP. As this is a financial services environment you will need to pass a criminal and credit check prior to starting the assignment.
You will be responsible for updating the specialist database and basic pensions calculations. You will need a good eye for detail, strong data entry skills and an excellent telephone manner.
Your role:
- Maintaining data and processing requests in relation to the Pension database and membership
- Dealing with enquiries on the telephone, email and in writing
- Collation of data for Management Information (MI) and production of MI report
- General admin support for the team
- Receiving and handling internal and external telephone queries
- Running automated systems calculations
- Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking
- Amending of, and with experience developing into checking non-financial work e.g. change of address
- Developing a basic knowledge and awareness of their clients and associated schemes
- Assisting the team with project related work e.g. bulk mailshots to scheme members
Skills required:
- Pensions knowledge advantageous, but not essential
- Ideally previous experience of working within an office environment is required
- Computer literate, including Word and Excel
- Organised, methodical and logical approach to tasks
- Common sense
- Good time management skills
- Can do attitude and takes pride in work
- Ability to work in a team towards targets
- Excellent communication skills, both written and verbal
- Ability to work on own initiative
Our client offers excellent training and a lovely working environment. If you are interested please call Sharon on (phone number removed) or apply ASAP.
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the financial services sector, especially pensions. Understanding basic pension calculations and terminology can give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Since the role requires excellent communication skills, practice your telephone manner. You might want to role-play common scenarios you could encounter in the job, such as handling customer queries or providing information about pension schemes.
✨Tip Number 3
Make sure to highlight your organisational skills and attention to detail in any discussions. You could prepare examples from past experiences where you successfully managed data or completed tasks with precision.
✨Tip Number 4
Since the position is office-based and requires immediate availability, be ready to discuss your flexibility and willingness to start right away. This can demonstrate your eagerness and suitability for the role.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and any skills that align with the job description, such as data entry and communication skills. Use keywords from the job listing to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the role. Mention your ability to handle enquiries, maintain databases, and your attention to detail. Show enthusiasm for the position and the company.
Highlight Relevant Skills: In your application, emphasise your organisational skills, time management, and ability to work both independently and as part of a team. If you have any experience with pensions or financial services, be sure to include that.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Focus Resourcing
✨Research the Company
Before your interview, take some time to research the company and its values. Understanding their mission and recent projects will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate common interview questions related to administration and customer service. Be ready to discuss your experience with data entry, handling enquiries, and any relevant software skills, especially in Word and Excel.
✨Demonstrate Attention to Detail
Since the role requires a good eye for detail, prepare examples from your past work where you successfully managed data or completed tasks with precision. Highlighting this skill will be crucial.
✨Show Your Communication Skills
As excellent communication is key for this position, practice articulating your thoughts clearly. Be prepared to discuss how you've effectively communicated with team members and clients in previous roles.
