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- Tasks: Provide 1st & 2nd Line IT Support in schools, ensuring systems run smoothly.
- Company: Join a leading IT Service provider dedicated to enhancing education through technology.
- Benefits: Enjoy a competitive salary of £24k-£30k plus fantastic perks and career growth opportunities.
- Why this job: Make a real impact in schools while advancing your IT career in a supportive environment.
- Qualifications: Previous IT support experience, ideally in an educational setting, is essential.
- Other info: This role is perfect for those seeking progression in their IT career.
Are you a school ICT Technician or IT Technician looking for your next career opportunity? Do you feel your progression is currently limited? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will visit schools in the Slough area ensuring that IT systems and services are always available so that students and staff can always perform to the best of their ability. You will be providing 1st & 2nd Line IT Support. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited.
Role: IT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, ICT Technician, Field IT Support Engineer
Location: Slough, Berkshire
Salary: £24k-£30k base salary plus great benefits
What you will bring to the role:
- Previous experience in an IT Support capacity.
- Experience of working within a school, academy or College would be very highly desired and advantageous.
- Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony.
- Experience supporting Office 365.
- Excellent customer service skills with a passion for providing a customer facing first class service.
If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile.
IT Technician (Schools) employer: Hireful
Contact Detail:
Hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician (Schools)
✨Tip Number 1
Network with other IT professionals in the education sector. Attend local meetups or online forums where you can connect with current IT Technicians in schools. This can provide you with insider knowledge about the role and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the specific IT systems used in schools, such as Office 365 and various educational software. Being knowledgeable about these tools will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare for practical assessments that may be part of the interview process. Brush up on troubleshooting common IT issues that arise in school environments, as this will showcase your hands-on skills and problem-solving abilities.
✨Tip Number 4
Research StudySmarter and our values, especially our commitment to providing excellent IT services in education. Tailoring your conversation to align with our mission during interviews can make a strong impression and show that you're a great fit for our team.
We think you need these skills to ace IT Technician (Schools)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially within a school or educational setting. Emphasise your skills in installing and maintaining IT equipment, as well as your familiarity with Office 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your desire to work in the education sector. Mention specific examples of how you've successfully supported IT systems in previous roles.
Highlight Relevant Skills: In your application, clearly outline your technical skills, such as troubleshooting hardware and software issues, network management, and telephony support. This will demonstrate your capability to provide first and second line support effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Hireful
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT systems, especially in a school environment. Highlight specific examples of how you've installed, maintained, or fixed IT equipment, and be ready to answer technical questions related to servers, software, and networks.
✨Demonstrate Customer Service Excellence
Since the role involves providing first-class IT support, emphasise your customer service skills. Share instances where you successfully resolved issues for users, showcasing your ability to communicate effectively and maintain a positive attitude under pressure.
✨Familiarise Yourself with Office 365
As experience with Office 365 is highly desired, make sure you understand its features and common issues. Be ready to discuss how you've supported users with this platform and any troubleshooting techniques you’ve employed.
✨Research the Company
Before the interview, take some time to learn about the IT service provider and their role in the education sector. Understanding their values and services will help you tailor your responses and demonstrate your genuine interest in joining their team.
