Automotive Service Advisor

Role: Automotive Service Advisor

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Salary: £33,750 – £40,000
Hours: Monday to Friday, 1 in 3 Saturdays mornings
Location: Exeter

Automotive Service Advisor Responsibilities

* Handle parts enquiries both over the phone and at the front counter

* Manage parts orders and support workshop technicians with their requirements

* Oversee the complete daily business process to ensure smooth operations

* Proactively upsell to maximise all sales opportunities

* Maintain accurate inventory and stock control records

* Ensure high levels of customer satisfaction through effective communication and exceptional service

Automotive Service Advisor Requirements

* Previous experience in the truck or automotive industry

* Strong customer service, communication, and satisfaction skills

* Proven ability in inventory control and stock management

* Organised, with an analytical approach to handling customer queries

* High attention to detail with strong administrative and computer skills

* Motivation to upsell and identify new sales opportunities

Automotive Service Advisor Benefits

* 22 days of holiday plus bank holidays

* Company pension contributions

* Monthly performance-based bonus

If this Automotive Service Advisor role aligns with your skills and experience, we encourage you to apply immediately