Broker Support

Broker Support – Specialist Finance | London City | Office-Based Are you a detail-driven professional with experience in either Commercial or Buy-to-Let (BTL) finance? Do you thrive in a fast-paced environment where delivering tailored funding solutions is at the heart of everything you do? If so, we’d love to hear from you. We are a dynamic and growing lender specialising in specialist finance solutions delivered quickly, effortlessly, and with maximum flexibility – values that continue to set us apart in the industry. The Role: We are looking for an enthusiastic and professional Broker Support team member to join our London City office. In this fully office-based role, you\’ll work closely with our broker partners and internal underwriting teams to ensure seamless progression of deals from enquiry through to completion. Key Responsibilities: * Act as the first point of contact for broker enquiries, providing prompt, accurate, and friendly support * Liaise with underwriters to progress cases efficiently and resolve any queries * Input and maintain case information on internal systems with precision * Support brokers with packaging requirements, documentation, and process guidance * Ensure compliance with internal policies and FCA regulations where applicable * Help identify opportunities to improve service levels and support ongoing business growth Requirements: * Previous experience in specialist finance, particularly in Commercial or BTL lending, is essential * Strong understanding of finance. * Excellent communication and interpersonal skills – you’ll be the go-to contact for our valued brokers * Highly organised with strong attention to detail * Ability to work collaboratively in a close-knit, supportive team * Fully office-based role – must be able to commute to London City daily Why Join Us? * Be part of a passionate and agile team where your contributions are valued * Join a company committed to delivering flexible, innovative lending solutions * Opportunities to grow your career as the company continues to expand Location: London City Working Hours: Monday to Friday, 9-5.30pm office-based Salary: Competitive, dependent on experience