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For Companies At a Glance
- Tasks: Lead strategic partnerships to drive growth and improve customer reach.
- Company: Join Holland & Barrett, a leader in health and wellness committed to inclusivity and innovation.
- Benefits: Enjoy 25% employee discount, bonus, pension contributions, and 33 days holiday.
- Why this job: Be part of a dynamic team that values collaboration and makes a real impact on well-being.
- Qualifications: Experience in managing partnerships, project management, and strong communication skills required.
- Other info: Flexible hybrid working with a minimum of 2 days in the office.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
We have a fantastic opportunity to join us as Partnership Manager - Omnichannel & Growth to lead the development, coordination, and execution of strategic commercial partnerships that drive omnichannel growth, improve customer reach, and unlock new revenue streams. This role identifies, builds, and manages external partner relationships across retail, delivery, marketplace, and strategic brand platforms to deliver tangible business impact.
The Role:
- Key Responsibilities:
- Partner Identification & Scouting: Research, assess, and prioritise partnership opportunities based on strategic fit and commercial potential. Build pipeline of partner candidates across multiple segments (retail, logistics, ecommerce, etc.).
- Onboarding & Integration: Coordinate internal teams to support partner integration (tech, legal, supply chain, content, etc.). Own end-to-end onboarding timelines, documentation, and internal approvals.
- Partner Management & Growth: Act as day-to-day lead for external partners, owning the relationship lifecycle. Ensure alignment on promotional calendar, assortment, experience standards, and service levels. Work with performance and marketing teams to optimise reach and revenue across partnerships.
- Operational Coordination: Collaborate with retail, digital, and ops teams to ensure seamless execution across partner channels. Troubleshoot issues, raise blockers, and work across functions to drive resolutions.
- Performance Monitoring & Reporting: Build and maintain dashboards or trackers to monitor key partnership KPIs. Support internal reviews with insight-led reporting and clear recommendations. Drive test-and-learn loops with partners to validate growth potential or channel expansion.
Location: This role is based in London (or Nuneaton), and is required to travel to our Nuneaton Hub (or London) and occasionally to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices.
The Person:
- Key Requirements:
- Managing external partnerships in retail, ecommerce, or consumer-facing platforms.
- Coordinating cross-functional stakeholders around commercial initiatives.
- Driving incremental revenue or reach through partner collaboration.
- Exposure to contractual discussions and launch planning.
- Structured project and stakeholder management.
- Relationship building and communication (internal and external).
- Business case thinking and strategic prioritisation.
- Issue resolution and escalation management.
- Commercial models in omnichannel retail and ecommerce.
- Partner lifecycle management and negotiation dynamics.
- Onboarding workflows across legal, tech, ops, and marketing.
- Retail customer experience expectations and brand protection principles.
What we offer:
- H&B Employee Discount - 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Partnership Manager - Omnichannel & Growth employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership Manager - Omnichannel & Growth
✨Tip Number 1
Familiarise yourself with the latest trends in omnichannel retail and growth strategies. Understanding how different platforms interact and contribute to customer experience will give you an edge in discussions with potential partners.
✨Tip Number 2
Network actively within the retail and ecommerce sectors. Attend industry events, webinars, or local meetups to connect with professionals who can provide insights or even referrals for partnership opportunities.
✨Tip Number 3
Prepare to discuss specific examples of successful partnerships you've managed in the past. Highlight your role in driving revenue and improving customer reach, as this will demonstrate your capability to deliver tangible business impact.
✨Tip Number 4
Showcase your ability to coordinate cross-functional teams effectively. Be ready to explain how you've previously navigated challenges in onboarding and integration processes, as this is crucial for the Partnership Manager role.
We think you need these skills to ace Partnership Manager - Omnichannel & Growth
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Partnership Manager position. Identify key responsibilities and required skills, and think about how your experience aligns with these aspects.
Tailor Your CV: Customise your CV to highlight relevant experience in managing partnerships, coordinating cross-functional teams, and driving revenue growth. Use specific examples that demonstrate your success in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your understanding of omnichannel strategies. Mention how you can contribute to the company's mission and values.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements related to partnership management, such as increased revenue or successful project completions. This will help you stand out as a strong candidate.
How to prepare for a job interview at Holland & Barrett International Limited
✨Research the Company Values
Before your interview, take some time to understand the company's values and mission. This role is all about building trust and inclusivity, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Partnership Experience
Be ready to share specific examples of how you've successfully managed external partnerships in the past. Highlight your experience in retail or ecommerce, and focus on the tangible results you achieved through collaboration.
✨Prepare for Cross-Functional Coordination Questions
Since this role involves coordinating with various internal teams, think of examples where you've successfully worked across functions. Be prepared to discuss how you handled challenges and ensured seamless execution.
✨Demonstrate Strategic Thinking
The company is looking for someone who can drive incremental revenue and growth. Prepare to discuss your approach to strategic prioritisation and how you've used data to inform your decisions in previous roles.
