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- Tasks: Handle property claims up to £50k, from negotiation to settlement.
- Company: Join Exchange Street Claims, a leader in the insurance industry.
- Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, and lifestyle discounts.
- Why this job: Perfect for career growth with mentoring towards becoming a Loss Adjuster.
- Qualifications: Previous claims handling experience and excellent customer service skills required.
- Other info: CII qualification is preferred but not mandatory; training support provided.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Property Claims Handler to join the team in Manchester. Ideally, you will be office-based due to the nature of the claims and system access requirements, but you can move to a hybrid working arrangement with two days per week from home after training.
This role is perfect for someone seeking personal development and aspiring to become a Loss Adjuster or move into a more technical claims role with the necessary guidance and mentoring to help you excel and progress in your career.
You will handle claims up to £50k from start to finish, including negotiation, settlement, and repudiations. You will record new losses, provide policy advice, manage loss adjusters and suppliers, and ensure compliance with regulatory requirements.
You should have previous claims handling experience, excellent customer service skills, and ideally be CII qualified or willing to work towards it.
There's a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, various lifestyle discounts, and exam study support.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims.
Property Claims Handler / Desk Adjuster - Manchester/Hybrid CD171 employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler / Desk Adjuster - Manchester/Hybrid CD171
✨Tip Number 1
Familiarise yourself with the specific types of property claims that are common in the Manchester area. Understanding local regulations and typical issues can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as Loss Adjusters or Claims Handlers. Attend local events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare for the interview by practising common questions related to claims handling and customer service scenarios. Demonstrating your problem-solving skills and ability to handle difficult situations will be crucial.
✨Tip Number 4
Show your commitment to professional development by researching CII qualifications and mentioning your willingness to pursue them during the interview. This demonstrates your ambition and dedication to the role.
We think you need these skills to ace Property Claims Handler / Desk Adjuster - Manchester/Hybrid CD171
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Property Claims Handler position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous claims handling experience and any customer service roles. Mention specific examples where you successfully managed claims or negotiated settlements.
Show Willingness to Learn: Since the role offers personal development opportunities, express your eagerness to progress towards becoming a Loss Adjuster or taking on more technical claims roles. Mention any relevant qualifications or your willingness to pursue CII qualifications.
Professional Presentation: Ensure your CV and cover letter are professionally formatted and free from errors. Use clear language and structure your documents logically to make it easy for the hiring team to read and assess your application.
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Know Your Claims
Familiarise yourself with the types of property claims you will be handling. Be prepared to discuss your previous experience in claims handling and how it relates to the role. This shows that you understand the job requirements and can handle the responsibilities.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this role, think of examples where you've successfully managed client relationships or resolved disputes. Highlighting these experiences will show your potential employer that you can maintain a positive rapport with clients.
✨Show Willingness to Learn
Express your eagerness to develop professionally, especially if you're not yet CII qualified. Discuss any steps you've taken towards furthering your education or skills in the field, as this demonstrates commitment and ambition.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team structure, training opportunities, or the company's approach to claims management. It shows your interest in the role and helps you assess if it's the right fit for you.
