Front Office Assistant

Front Office Assistant

Hampshire Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our Dummer office, assisting with admin and ensuring a safe environment.
  • Company: Join a dynamic Facilities team focused on employee satisfaction and operational excellence.
  • Benefits: Enjoy a competitive salary, comprehensive training, and a supportive work culture.
  • Why this job: Perfect for those who love multitasking and want to make a real impact in a vibrant workplace.
  • Qualifications: Bring a positive attitude, strong communication skills, and a keen eye for detail.
  • Other info: Monday to Friday hours with opportunities for growth and development.

The predicted salary is between 24000 - 30000 £ per year.

Location: Dummer, Basingstoke

Salary: £28,000 - £30,000

Hours: Monday – Friday, 8am – 4.30pm

You will join the Facilities team where you will be situated front of house at the Dummer office. Ensuring that the needs of the Company, employees and/or visitors are met and carrying out any administrative duties. You will ensure that basic facilities and a safe working environment are both well maintained. You will also work with our Chef to ensure we have all necessary stock, ensure that Health & Safety procedures and Food Hygiene practices are maintained and make the Chef aware of any food related issues.

Comprehensive training and support will be provided and you will be working alongside a focused and driven team keen to enable your success.

Key Responsibilities:

  • Assist Chef in the morning to ensure everything is in place for service to commence
  • Advise Chef daily of pre-order requirements
  • Assist Chef during busy periods by taking payment
  • Carry out all admin related to the running of the canteen
  • Place orders with suppliers, and help with deliveries
  • Ensure basic facilities and grounds are maintained including overseeing projects
  • Ensure facilities meet compliance standards and processes
  • Ensure servicing providers comply with SCG policies and standards
  • Maintain safe working environment for all employees
  • Be present, meet and greet guests, advise of arrival and arrange refreshments/lunch
  • Help visitors to log- Issue and collect passes.
  • Sign for and distribute daily deliveries/parcels
  • Assist staff with postage and labelling parcels
  • Office wide emails to update staff of travel disruptions, lost property, upcoming kitchen arrangements or change of hours, building maintenance
  • Work with Chef to review menus on a quarterly basis
  • Liaise with Chef to order produce for ‘Specials’
  • Ensure compliance with legislation
  • Organise the communication with EHO and handle flags when necessary
  • Keep staff up to date with any changes regarding the canteen
  • Empty dishwashers in each kitchen and bring all crockery and cutlery to the canteen
  • Assist with stock take, ordering supplies, and replenishing stock
  • Serving the buffets for the induction days
  • Making coffees and delivering lunches to board meetings
  • Canteen Cost Report Sheets – Detail cost of monthly freebies including soup, milk pastries etc.
  • Arranging meetings with suppliers
  • Organizing chemical dispenser installation
  • Updating COSHH folder and SDS
  • Sit Food Hygiene Course. Then maintain paperwork relating to Food Hygiene processes
  • Work with the Office Manager on any H&S facilities related issues
  • Health & Safety walk-a-bout weekly to flag any new issues/concerns
  • Address any hazards and arrange clearance
  • Gain quotes for necessary jobs and get the approvals
  • Arrange job dates/times to work conveniently with the office

Skills and Experience:

  • Positive can-do attitude
  • Proven problem-solving attitude
  • Excellent communication skills, both written and verbal
  • High level of attention to detail with ability to think clearly and analytically
  • Strong organisational, planning, and time management skills
  • Ability to work independently and as part of a team
  • Multi-tasker with ability to juggle multiple responsibilities
  • High standard of hygiene

Front Office Assistant employer: SCG Connected

At our Dummer office, we pride ourselves on fostering a supportive and dynamic work environment for our Front Office Assistants. With a competitive salary and comprehensive training, employees benefit from opportunities for personal and professional growth while being part of a dedicated team that values collaboration and excellence. Our commitment to maintaining a safe and welcoming atmosphere, alongside the chance to engage with visitors and contribute to daily operations, makes this an exceptional place to build a rewarding career.
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Contact Detail:

SCG Connected Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Assistant

✨Tip Number 1

Familiarise yourself with the specific duties of a Front Office Assistant, especially those related to food hygiene and health & safety. Understanding these areas will help you demonstrate your knowledge during any interviews.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. This will highlight your ability to juggle responsibilities effectively.

✨Tip Number 4

Research common challenges faced in front office roles and think about how you would address them. Being prepared with solutions will impress your potential employers and show your proactive attitude.

We think you need these skills to ace Front Office Assistant

Excellent Communication Skills
Attention to Detail
Organisational Skills
Time Management
Problem-Solving Skills
Ability to Work Independently
Teamwork
Multi-tasking
Knowledge of Health & Safety Procedures
Food Hygiene Practices
Administrative Skills
Customer Service Skills
Basic IT Skills
Stock Management
Ability to Follow Compliance Standards

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Front Office Assistant. Emphasise your organisational skills, attention to detail, and any previous roles in customer service or administrative support.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you, such as working with the Chef or maintaining a safe working environment, and explain how your background makes you a great fit.

Highlight Relevant Skills: In your application, be sure to highlight key skills mentioned in the job description, such as communication, problem-solving, and time management. Provide examples of how you've demonstrated these skills in past roles.

Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at SCG Connected

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. A positive attitude can go a long way in making a great first impression, especially for a front office position where customer interaction is key.

✨Demonstrate Your Organisational Skills

Be prepared to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific examples from your past experiences that highlight your ability to juggle responsibilities, as this role requires strong organisational skills.

✨Highlight Your Communication Skills

Since the role involves liaising with various stakeholders, be ready to showcase your excellent communication abilities. Practice articulating your thoughts clearly and concisely, both verbally and in writing, as this will be crucial in your day-to-day tasks.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've successfully resolved issues or improved processes, as these will demonstrate your proactive approach and can-do attitude.

Front Office Assistant
SCG Connected
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  • Front Office Assistant

    Hampshire
    Full-Time
    24000 - 30000 £ / year (est.)

    Application deadline: 2027-04-15

  • S

    SCG Connected

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