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- Tasks: Provide technical support for MOT and garage equipment via phone and remote access.
- Company: Join a leading supplier in the MOT and garage equipment industry.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in the automotive sector.
- Qualifications: No specific qualifications required; just a passion for technology and problem-solving.
- Other info: Opportunity for growth and development within a thriving company.
The predicted salary is between 28800 - 43200 £ per year.
My client is one of the leading suppliers to the MOT and garage equipment industry. They now seek an additional person to join their after sales Technical Support team.
Role:
- To provide technical support to end users regarding their MOT and garage equipment.
- Provide technical support via phone and remote access in a timely manner.
- Resolve Bluetooth and WIFI issues.
- Communicate effectively with the customers.
After Sales Technical Support MOT Garage equipment. employer: Aspectz Ltd
Contact Detail:
Aspectz Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Technical Support MOT Garage equipment.
✨Tip Number 1
Familiarise yourself with the latest MOT and garage equipment technologies. Understanding the common issues and solutions will help you stand out during interviews, as you'll be able to demonstrate your technical knowledge and problem-solving skills.
✨Tip Number 2
Practice your communication skills, especially in a technical context. Being able to explain complex issues in simple terms is crucial for this role, so consider role-playing scenarios where you provide support to a customer over the phone.
✨Tip Number 3
Get hands-on experience with Bluetooth and Wi-Fi troubleshooting. You could set up your own equipment at home or volunteer at a local garage to gain practical insights that will be invaluable when resolving customer issues.
✨Tip Number 4
Network with professionals in the MOT and garage equipment industry. Attend relevant workshops or online forums to connect with others in the field, which can provide you with insider knowledge and potentially lead to job referrals.
We think you need these skills to ace After Sales Technical Support MOT Garage equipment.
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of the After Sales Technical Support position. Tailor your application to highlight relevant experience in technical support, especially related to MOT and garage equipment.
Highlight Technical Skills: Make sure to emphasise your technical skills in your CV and cover letter. Mention any experience you have with Bluetooth and Wi-Fi troubleshooting, as well as your ability to provide remote support. Use specific examples to demonstrate your expertise.
Effective Communication: Since the role involves communicating with customers, showcase your communication skills in your application. Provide examples of how you've effectively resolved customer issues in the past, whether through phone or remote access.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of the company. Mention why you are interested in this role and how your background makes you a suitable candidate for their after sales Technical Support team.
How to prepare for a job interview at Aspectz Ltd
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of MOT and garage equipment. Be prepared to discuss common technical issues, especially those related to Bluetooth and WiFi connectivity, as these are key aspects of the role.
✨Practice Your Communication Skills
Since effective communication is crucial in this role, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would handle a customer query, so clarity and patience are essential.
✨Show Your Problem-Solving Skills
Be ready to showcase your problem-solving abilities. You could be presented with a hypothetical technical issue during the interview, so think through your approach to troubleshooting and resolving problems efficiently.
✨Research the Company
Familiarise yourself with the company’s products and services. Understanding their position in the MOT and garage equipment industry will not only help you answer questions but also show your genuine interest in the role.
