Hotel Contract Specialist

About us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

In the UK we have a team of around 300 located across four BCD offices or remote based. While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

About the role: We are looking for a Hotel Contract Specialist to join our growing Delegate Management team. In this role you will be responsible for reviewing and negotiating the customers hotel contract templates and addendums, as well as master service agreements (MSA) to ensure both commercial and legal terms are compliant and mitigate risk for the customer. We will be looking at contracting strategy to secure the best terms across events and multi-year contracts.

You will work on multiple customer accounts, we have an extensive book of work, including annual meetings that are large and complex by nature and cover the USA, Europe, Middle East, and Asia-Pacific regions. Our hotel accommodation management team will deliver to the terms which have been negotiated and we anticipate contracting circa 200 hotels over the next 12 months.

As a Hotel Contract Specialist, you will:

• Work closely with the Hotel Management Team and Director, Delegate Management, to improve efficiencies and initiatives for contracting best practices.
• Work directly with the Director, Delegate Management to provide proactive consultative, strategic support with program contracts, addenda, and MSA.
• Manage contracting process, including proofreading for accuracy, careful review, and negotiation of both commercial and legal T&Cs for hotel and venue contracts, Addendum & MSA, in accordance with established standards and best practices.
• Liaise with hotel sales teams, national sales office/global sales offices, and hotel legal and insurance teams over contract and addendum Ts and Cs in order to negotiate fair and reasonable terms and conditions for the customer.
• Work within a negotiation framework as agreed with each customer to ensure streamlined communications.
• Complete a contract checklist handover form template highlighting any T&Cs that are non-compliant and ready for the customers M&E contract leads to review and submit for signature.

You’re good at:

• Proven experience of managing contracts from review, through negotiation to execution; either as the signatory, or on behalf of a client of yours.
• Extensive knowledge of the Meeting & Events industry; to include the sourcing/managing of global events and a good understanding of industry terminology.
• Outstanding attention to detail and the ability to meet deadlines, even when doing so is difficult.
• The tenacity and motivation to achieve the best outcome, even when tight timelines and multiple priorities make it harder to do so.
• The ability to build and maintain senior stakeholder relationships; always communicating clearly, concisely and honestly.

You might also have:

• A legal background, either by way of education and/or working experience.
• All of the above, but not within the Meetings & Events industry.

Our benefits for this role:

• Life Assurance x2 your annual salary
• 25 days holiday plus bank holidays
• Birthday day off
• Holiday Purchase Scheme - allowing up to 5 additional holidays days
• Discounted rates on Hotels & Travel
• Gym & Fitness Discounts
• Private Healthcare
• Pension Scheme
• Company Sick pay

You should know:

• This role can be either fully remote or hybrid with days spent in our Fleet Office.
• Our standard working hours are 9:00am-5:30pm with an hour lunch break.
• You must have the right to work in the UK.

How to apply: Click apply now to be considered.