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- Tasks: Lead employee relations support and manage complex casework in a dynamic charity environment.
- Company: Join a leading charity in Birmingham making a real difference in the community.
- Benefits: Enjoy hybrid working with 2-3 days from home and competitive pay of £21 per hour.
- Why this job: Be part of a collaborative team focused on continuous improvement and impactful HR practices.
- Qualifications: Strong background in employee relations and UK employment law is essential.
- Other info: Opportunity to recommend friends for rewards after 20 days in a role.
We are proud to be partnering with a leading charity based in Birmingham, who are looking to appoint an ER Manager on a 6-month contract. This will be a full-time position, with hybrid working (2/3 days home working) and an hourly rate of £21 via an umbrella organisation.
The ideal candidate will have a strong background in employee relations, with hands-on experience managing complex and high-volume casework.
Duties will include (but are not limited to):
- Providing expert ER support and oversight across complex case management, working closely with our Head of People Partnering, People Partners, and HR Advisors.
- Ensuring consistency in ER advice and process by developing clear casework guidance, templates, and process maps.
- Taking the lead on key and high-risk ER cases and offering backfill support when needed.
- Supporting the development of high-quality HR data and reporting to inform strategic decisions and strengthen the People Partnering approach.
- Reviewing and improving key family-friendly policies and processes (e.g. maternity, paternity, neonatal), working collaboratively with the Payroll team.
Experience required:
- A strong background in employee relations, with hands-on experience managing complex and high-volume casework.
- In-depth knowledge of UK employment law and best practice.
- Experience handling sensitive information.
- A collaborative mindset with a focus on continuous improvement and data-informed decision making.
Working hours: 2/3 days working from home Monday - Friday, 9am-5pm.
Please note that you require recent experience to apply for this role.
ER Manager employer: James Andrews Recruitment
Contact Detail:
James Andrews Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Manager
✨Tip Number 1
Familiarise yourself with the latest UK employment law and best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field of employee relations.
✨Tip Number 2
Prepare specific examples of complex casework you've managed in the past. Highlighting your hands-on experience will show that you can handle the high-volume casework required for this role.
✨Tip Number 3
Network with professionals in the HR and employee relations field. Engaging with others can provide insights into the charity sector and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Demonstrate your collaborative mindset by discussing how you've worked with various teams in previous roles. Emphasising your ability to work well with others will align with the charity's focus on teamwork and continuous improvement.
We think you need these skills to ace ER Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the ER Manager position. Tailor your application to highlight your relevant experience in employee relations and case management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your hands-on experience with complex and high-volume casework. Provide specific examples of how you've managed similar situations in the past, showcasing your knowledge of UK employment law.
Showcase Collaboration Skills: Since the role requires a collaborative mindset, mention any previous experiences where you worked closely with HR teams or other departments. Highlight your ability to develop guidance and processes that improve employee relations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail and professionalism, which are crucial in an ER Manager role.
How to prepare for a job interview at James Andrews Recruitment
✨Showcase Your ER Expertise
Make sure to highlight your strong background in employee relations during the interview. Prepare specific examples of complex casework you've managed, as this will demonstrate your hands-on experience and ability to handle high-volume situations.
✨Know Your Employment Law
Brush up on UK employment law and best practices before the interview. Being able to discuss relevant legislation confidently will show that you are well-informed and capable of providing expert ER support.
✨Emphasise Collaboration Skills
Since the role involves working closely with various teams, be ready to discuss your collaborative mindset. Share examples of how you've worked with HR Advisors or other departments to improve processes or resolve issues.
✨Prepare for Data-Driven Discussions
The position requires supporting the development of HR data and reporting. Be prepared to talk about your experience with data-informed decision making and how you've used data to strengthen HR strategies in previous roles.
