Investigations Coordinator

Investigations Coordinator

Full-Time 27000 £ / year No home office possible
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At a Glance

  • Tasks: Coordinate investigations, manage evidence, and support during matchdays in a dynamic environment.
  • Company: Join Brighton & Hove Albion FC, a top football club committed to community and excellence.
  • Benefits: Enjoy free meals, 23 days holiday, gym access, and exclusive match ticket perks.
  • Why this job: Be part of a vibrant team, uphold security standards, and make a real impact in sports.
  • Qualifications: Detail-oriented, organised, and possess strong written communication skills; multitasking is essential.
  • Other info: This role requires UK residency and background checks; we value diversity and inclusivity.

Salary: £27,000 per annum

Hours: 35 hours per week (plus matchdays – 5 inclusive, then time in lieu accrual)

Location: American Express Stadium, Brighton BN1 9BL

Contract Type: Permanent

Deadline Day: 21st April 2025

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Help us uphold the highest standards of security at our club. This role will work alongside the Deputy Head of Security to oversee the club sanctions process, ensuring evidence is accurately captured, gathered and reported. You will support on the sidelines during investigations by setting appeal and sanction review meetings, producing letters, and liaising with stakeholders. On a matchday you will be at the centre of the operation in the control room, working with the team on live incidents, blocking accounts and logging/investigating issues as they arise.

Do you have what it takes? This role is ideal for someone who is detail-oriented with exceptional written communication skills. As an Investigations Coordinator, you will need to support on multiple cases at one time, so it is essential that you are organised with the ability to prioritise your workload. Accuracy is key in this role, as you will be responsible for maintaining precise and thorough records throughout the investigative process.

Our values are essential to our success. Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:

  • Treat People Well
  • Exceed Expectations
  • Aim High. Never Give Up
  • Act with Integrity
  • Make it Special

How we say thank you. In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:

  • Complimentary breakfast and lunch at both sites
  • 23 days holiday rising with length of service (pro rata for part time staff)
  • Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
  • Enhanced family policies
  • Access to a gym and padel court at our training ground
  • Priority access to match tickets and access to free WSL tickets for 2024/25 season
  • In-house training programme and CPD opportunities
  • Exclusive discounts and benefits from our partners and local businesses

Our commitment to EDI. We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please get in contact.

Safeguarding is part of everything we do. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Investigations Coordinator employer: Brighton & Hove Albion Football Club

Brighton & Hove Albion FC is an exceptional employer, offering a vibrant work culture at the iconic American Express Stadium, where you can contribute to the club's commitment to excellence and community spirit. Employees enjoy a range of benefits including complimentary meals, generous holiday allowances, and access to training programmes, all while being part of a diverse and inclusive environment that values integrity and teamwork. With opportunities for personal and professional growth, this role as Investigations Coordinator allows you to play a crucial part in maintaining the highest security standards on matchdays and beyond.
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Contact Detail:

Brighton & Hove Albion Football Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Investigations Coordinator

✨Tip Number 1

Familiarise yourself with the club's values and mission. During any interviews or discussions, make sure to demonstrate how your personal values align with those of Brighton & Hove Albion FC. This will show that you are not just a fit for the role, but also for the culture of the club.

✨Tip Number 2

Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or cases in previous roles. Being able to articulate your experience in prioritising workloads will be crucial, especially since this role requires handling several investigations simultaneously.

✨Tip Number 3

Get to know the key stakeholders you might be liaising with in this role. Research their roles within the club and think about how you can effectively communicate and collaborate with them. This knowledge will help you stand out as someone who is proactive and ready to hit the ground running.

✨Tip Number 4

Prepare for potential situational questions related to live incidents on matchdays. Think about how you would handle various scenarios, as this will demonstrate your ability to think on your feet and respond effectively under pressure, which is essential for an Investigations Coordinator.

We think you need these skills to ace Investigations Coordinator

Exceptional Written Communication Skills
Attention to Detail
Organisational Skills
Ability to Prioritise Workload
Record Keeping
Stakeholder Liaison
Incident Management
Problem-Solving Skills
Time Management
Team Collaboration
Adaptability
Integrity
Understanding of Security Protocols
Ability to Handle Multiple Cases

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Investigations Coordinator position. Highlight the skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect your relevant experience, particularly in investigations or security roles. Emphasise your attention to detail, organisational skills, and any previous work that demonstrates your ability to manage multiple cases.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your written communication skills. Use specific examples from your past experiences to illustrate how you meet the qualifications outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your application is clear, concise, and professional, reflecting the high standards expected by Brighton & Hove Albion FC.

How to prepare for a job interview at Brighton & Hove Albion Football Club

✨Showcase Your Attention to Detail

As an Investigations Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped you achieve positive outcomes or avoid potential issues.

✨Demonstrate Strong Communication Skills

This role requires exceptional written communication skills. During the interview, articulate your thoughts clearly and concisely, and consider bringing samples of your written work to showcase your abilities.

✨Highlight Your Organisational Skills

You’ll need to manage multiple cases simultaneously, so be ready to explain how you prioritise tasks and stay organised. Share strategies or tools you use to keep track of your workload effectively.

✨Align with the Club's Values

Brighton & Hove Albion FC values integrity, excellence, and community spirit. Research these values and think about how your personal values align with them. Be prepared to discuss how you embody these principles in your work.

Investigations Coordinator
Brighton & Hove Albion Football Club
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