At a Glance
- Tasks: Engage with customers through calls, promoting services and closing sales.
- Company: Join a leading utilities company known for top-tier broadband solutions.
- Benefits: Enjoy a competitive salary, uncapped commission, gym access, and employee discounts.
- Why this job: Be part of a dynamic team that values your contributions and offers career growth.
- Qualifications: Previous telesales or customer service experience is preferred; training provided.
- Other info: Work in a vibrant, inclusive environment with genuine progression opportunities.
The predicted salary is between 21000 - 30000 £ per year.
Are you a confident communicator with a passion for sales? Looking to join a growing organisation where your efforts directly impact your earnings and career development? We’re currently working with a market-leading business in the utilities sector, known for providing top-tier broadband and Wi-Fi solutions to households and businesses across the UK. Due to continued success and expansion, they are now looking to bring an enthusiastic and target-driven Telesales Advisor on board at their Peterlee-based contact centre.
The Role
As a Telesales Advisor, you’ll play a pivotal role in driving growth by speaking directly with potential and existing customers. Your focus will be on understanding their needs and offering tailored connectivity solutions. This is a fantastic opportunity to join a high-performing team within a business that values and rewards success.
Key Responsibilities
- Making outbound calls to both new and existing customers to promote services and close sales.
- Identifying customer requirements and recommending relevant products.
- Maintaining strong relationships through regular follow-ups and exceptional service.
- Keeping customer records updated using the company CRM system.
- Collaborating with your team to drive performance and share best practices.
- Staying up to date with industry developments and competitors.
Ideal Candidate
- Previous experience in telesales, outbound calling, or phone-based customer service.
- Retail experience advantageous with excellent training provided.
- Confident, professional phone manner with the ability to influence decision-making.
- Resilient, goal-oriented, and motivated by sales targets.
- A team player who thrives in a dynamic, fast-paced environment.
- Strong interpersonal skills with the ability to quickly build rapport.
What’s on Offer
- Competitive basic salary, plus uncapped commission.
- Full training and continuous support to set you up for success.
- Generous benefits package including onsite gym, restaurant, and employee discounts.
- Genuine career progression opportunities within a growing national brand.
- A positive, inclusive, and energetic working environment.
If you’re ready to take the next step in your telesales career and want to work with a company that recognises and rewards your achievements, we want to hear from you.
Sales Advisor employer: 365 People
Contact Detail:
365 People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding the connectivity solutions they offer will help you speak confidently about them during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Practice your phone manner and sales pitch. Since this role is heavily focused on telesales, being able to communicate clearly and persuasively over the phone is crucial. Role-playing with a friend can help you refine your approach.
✨Tip Number 3
Research the utilities sector and current market trends. Being knowledgeable about industry developments will not only impress your interviewers but also enable you to engage in meaningful conversations with potential customers.
✨Tip Number 4
Showcase your resilience and goal-oriented mindset. Prepare examples from your past experiences where you've successfully met or exceeded sales targets, as this will demonstrate that you're the right fit for a performance-driven environment.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales or customer service. Use specific examples that demonstrate your ability to meet sales targets and build customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the connectivity services industry. Mention why you want to work for this particular company and how you can contribute to their success.
Highlight Key Skills: In your application, emphasise skills such as communication, resilience, and teamwork. Provide examples of how you've successfully influenced decision-making or met sales goals in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at 365 People
✨Showcase Your Communication Skills
As a Telesales Advisor, your ability to communicate effectively is crucial. During the interview, demonstrate your confident phone manner and how you can influence decision-making. Practice common sales scenarios to showcase your skills.
✨Understand the Product and Market
Familiarise yourself with the company's broadband and Wi-Fi solutions, as well as the utilities sector. Being knowledgeable about the products will help you answer questions confidently and show your genuine interest in the role.
✨Highlight Your Resilience and Motivation
The ideal candidate is resilient and motivated by sales targets. Be prepared to discuss past experiences where you've overcome challenges or met targets, showcasing your goal-oriented mindset.
✨Emphasise Team Collaboration
Since the role involves collaborating with a team, share examples of how you've worked effectively with others in previous roles. Highlight your ability to share best practices and contribute to a positive team environment.