At a Glance
- Tasks: Support clients with complex care needs, ensuring their comfort and wellbeing.
- Company: Routes Healthcare is a leading care provider focused on personalised homecare services.
- Benefits: Enjoy flexible shifts, career development, and 24/7 support for your wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Must have 6 months of paid care experience and a valid UK driver's license.
- Other info: This role is exclusively for female applicants to meet specific client care needs.
This role is for female applicants only, due to specific client care needs and to ensure the client's comfort, in line with the Equality Act 2010.
About the Role:
Our client in the Lowton area of Warrington (WA3) requires support from dedicated complex care assistants. Routes Healthcare is committed to enhancing lives 24 hours a day, 7 days a week, not only for those we support but also for their loved ones and family members. We provide complex care services for people with long-term health conditions, clinically-led enhanced homecare, and end-of-life care, all tailored around the individual's hobbies, activities, and daily routines.
We offer a pay rate of £13.69 per hour (untrained) - £15.63 per hour (when trained) including holiday pay. The shift patterns are 7am - 7pm or waking nights 7pm- 7am - you must be available to work both days and nights.
About Us:
Routes Healthcare is a leading care provider—not an agency. We are real people who prioritise individual healthcare needs, offering support in clients' homes and within the community. We take the time to listen to our clients, ensuring their needs are met with care and consideration. Routes Healthcare is seeking dedicated and passionate care workers to deliver high standards of care.
Requirements:
- At least 6 months of paid care experience in the UK
- The right to work in the UK without employer sponsorship
- A valid UK driver's license and access to a car is essential
- A caring, positive attitude and patience
- Excellent communication skills
- Experience of spinal injuries, bowel management and tracheostomy care is preferred.
- Willing to work both days, waking nights and weekends
Benefits:
- Career development through our Routes Academy program to help you achieve your goals
- 24/7 support from a dedicated on-call team
- Wellbeing and mental health support
- Flexible shift patterns to help maintain a healthy work-life balance
- Staff referral scheme with generous incentives
- Routes care workers only—no agency staff on shift
- Flexible, casual contract, helping to maintain a good work/home life balance.
If you're looking to work for a dynamic, forward-thinking healthcare provider that invests in your development, Routes Healthcare is waiting for your application.
Please click apply to continue.
Contact Detail:
Routes Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of complex care clients. Understanding conditions like spinal injuries and tracheostomy care will not only boost your confidence but also show your commitment to providing tailored support.
✨Tip Number 2
Highlight your flexibility in working various shifts, including nights and weekends. This is crucial for a role that requires 24/7 care, and demonstrating your willingness to adapt can set you apart from other candidates.
✨Tip Number 3
Emphasise your communication skills during any interactions. Being able to effectively communicate with clients and their families is essential in complex care, so share examples of how you've successfully done this in the past.
✨Tip Number 4
Research Routes Healthcare and their values. Showing that you align with their mission of enhancing lives and prioritising individual healthcare needs can make a strong impression and demonstrate your genuine interest in the role.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care, especially any work with complex needs, spinal injuries, or tracheostomy care. Use specific examples to demonstrate your skills and how they align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care work and your understanding of the specific needs of clients. Mention your availability for both day and night shifts, as well as your willingness to work weekends.
Highlight Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've effectively communicated with clients and their families in previous roles, as this is crucial for the position.
Showcase Your Caring Attitude: Demonstrate your caring and positive attitude throughout your application. Use anecdotes that reflect your patience and dedication to enhancing the lives of those you support, which aligns with Routes Healthcare's values.
How to prepare for a job interview at Routes Healthcare
✨Show Your Passion for Care
Make sure to express your genuine passion for helping others during the interview. Share personal experiences or stories that highlight your dedication to providing care, especially in complex situations.
✨Highlight Relevant Experience
Be prepared to discuss your previous care experience in detail. Focus on specific skills related to spinal injuries, bowel management, and tracheostomy care, as these are preferred by the employer.
✨Demonstrate Flexibility
Since the role requires working both days and nights, emphasise your willingness to adapt to different shift patterns. Mention any past experiences where you successfully managed varied schedules.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about the support provided to care workers and opportunities for career development, showing your interest in growing with the organisation.