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For Companies At a Glance
- Tasks: Support and manage NetApp systems, ensuring smooth operations for customers.
- Company: Join Arrow ECS, a leader in IT solutions and services.
- Benefits: Enjoy competitive salary, remote work, and opportunities for skill development.
- Why this job: Be part of a dynamic team, grow your IT skills, and make a real impact.
- Qualifications: 2+ years in IT, knowledge of NetApp products, and strong communication skills required.
- Other info: This role offers a chance to work in an inclusive and diverse environment.
The predicted salary is between 28800 - 43200 £ per year.
Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, provides IT professionals (service companies, editors and integrators) with global technological solutions associated with training and service offerings, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and cloud solutions.
As part of its growth, ARROW ECS is strengthening its teams and is looking for a NetApp technical administrator. The NetApp technical administrator is responsible for delivering proactive and preventive support on NetApp systems. The role requires a deep understanding of the company's offerings for NetApp managed services and the NetApp portfolio. You will work closely with the Arrow technical support team and our customers. The ideal candidate should be highly motivated, with a passion for IT services and technologies and the ambition to grow.
What you will do:
- Continuity of NetApp systems installed at our customers' premises and/or Cloud
- Executing Central Deployment Services
- Reporting activities on a monthly basis to our customers
- Acting on system alerts/support tickets and/or customer (change) requests
- Act as the technical contact person/advisor for our customers
- Collaborating with internal teams such as engineering and support and NetApp support centre to provide a high-quality customer experience
- Keeping up to date with industry trends, technology trends and the NetApp Roadmap to enhance customer experience
Who we are looking for:
- Education in ICT
- At least 2 years of experience with similar responsibilities, focusing on data storage or managed services
- Good knowledge of NetApp products and services, including data storage and data management solutions, or willingness to learn through internal education/learning on the job
- Knowledge of Cloud technologies (Azure, AWS or Google) is preferred
- Knowledge of ITIL/AGILE is nice to have for future growth
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical information to non-technical customers
- Ability to work independently and in an international team environment
- Ability to prioritise tasks and meet deadlines, with a strong sense of urgency and attention to detail
- Fluent English
What we offer:
- Competitive salary
- Ability to further develop your skills, knowledge, and new certificates
- Structure where you can advance based on your interests
- Personal computer, phone
Do you see yourself as our future colleague? If yes, send us your application. Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
NetApp Engineer employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NetApp Engineer
✨Tip Number 1
Familiarise yourself with the latest NetApp products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Arrow ECS on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Stay updated on industry trends related to data storage and cloud technologies. Being knowledgeable about recent developments can give you an edge in discussions during interviews.
✨Tip Number 4
Prepare to discuss your experience with ITIL and AGILE methodologies, even if it's just a basic understanding. Showing that you're willing to learn and adapt can make a positive impression.
We think you need these skills to ace NetApp Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the NetApp Engineer position. Understand the key responsibilities and required skills, such as knowledge of NetApp products and cloud technologies.
Tailor Your CV: Customise your CV to highlight relevant experience in data storage, managed services, and any specific projects involving NetApp systems. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT services and technologies. Mention your motivation to grow within the role and how your skills can contribute to Arrow ECS's success. Be sure to address how you meet their requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the technical nature of the role.
How to prepare for a job interview at Arrow Electronics, Inc.
✨Know Your NetApp Stuff
Make sure you have a solid understanding of NetApp products and services. Brush up on data storage solutions and be ready to discuss how they can benefit customers. Showing your knowledge will impress the interviewers.
✨Show Your Communication Skills
As a NetApp Engineer, you'll need to explain complex technical concepts to non-technical clients. Practice articulating your thoughts clearly and concisely. Consider using examples from your past experiences to demonstrate your ability to communicate effectively.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you've handled system alerts or support tickets in the past. Think of specific examples where you successfully resolved issues and improved customer satisfaction. This will showcase your proactive approach to problem-solving.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in IT, especially regarding cloud technologies like Azure, AWS, or Google. Being knowledgeable about current developments will show your passion for the field and your commitment to continuous learning.
