Business Specialist - Verint Operations Manager
Business Specialist - Verint Operations Manager

Business Specialist - Verint Operations Manager

Northgate Full-Time 39500 £ / year No home office possible
P

At a Glance

  • Tasks: Lead and provide expertise on Verint Operations Manager, ensuring smooth business operations.
  • Company: Join a not-for-profit committed to fairness and simplicity in financial services.
  • Benefits: Enjoy flexible hybrid work, generous pension contributions, and 25 days annual leave plus your birthday off.
  • Why this job: Be part of a diverse team making a real impact while developing your skills and career.
  • Qualifications: Strong understanding of Verint Operations Manager and proven project experience required.
  • Other info: We support our employees with learning opportunities, social events, and a commitment to equality.

About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We’re a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you’ll be doing: You will lead, understand and provide subject matter expertise and experience on Verint Operations Manager. Responsible for business testing, operational onboarding and post migration support. Working closely within project teams and with stakeholders across the business, ensuring all deliverables meet, and continue to meet, business and regulatory requirements. Understand and keep abreast of changes within the change portfolio, business operation and regulatory landscape, to ensure that the effects on business requirements are understood and incorporated into change delivery programmes.

  • Project lead for your specialist area including being the point of contact to approve change within the subject area.
  • BAU escalation on Verint enquiries, analysis and troubleshooting.
  • Work with the Continuous Improvement team in providing subject matter analysis.

What we’re looking for:

  • Excellent understanding of Verint Operations Manager and its capabilities.
  • Proven project SME experience.
  • Excellent understanding in your subject area.
  • Proven experience in providing and signing off business requirements.

What you can expect from us:

  • Generous pension contributions with an employer contribution of up to 14%.
  • Real living wage.
  • 25 days starting annual leave allowance (rising with service) plus your birthday off.
  • Onsite Parking (in Crawley offices).
  • Income protection, critical illness cover & death in service insurance.
  • Work from abroad policy for all levels.
  • Employee healthcare.
  • Parental and adoption leave.
  • Learning & development opportunities, paid for professional qualifications and study support.
  • Travel season ticket loans.
  • Subsidised restaurant in our Crawley office.
  • Volunteering days and charity payroll giving.
  • Onsite gym.
  • Ride-to-Work scheme.
  • Social clubs and events.

You can learn more about how we support our employees on our website.

Disability Statement: People’s Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People’s Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you.”

Business Specialist - Verint Operations Manager employer: Peoples Partnership

At People's Partnership, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to employee well-being is reflected in our generous benefits package, including a robust pension scheme, extensive learning and development opportunities, and a flexible hybrid working model that empowers you to thrive both personally and professionally. Located in Crawley, our vibrant office offers unique perks such as onsite parking, a subsidised restaurant, and an onsite gym, making it an ideal place for those seeking a meaningful career while enjoying a balanced lifestyle.
P

Contact Detail:

Peoples Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Specialist - Verint Operations Manager

Tip Number 1

Familiarise yourself with Verint Operations Manager and its capabilities. Understanding the software inside out will not only help you in interviews but also demonstrate your genuine interest in the role.

Tip Number 2

Network with current or former employees of People’s Partnership, especially those who have worked in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.

Tip Number 3

Stay updated on the latest trends and changes in the regulatory landscape that affect business operations. This knowledge will show your proactive approach and readiness to adapt to new challenges in the role.

Tip Number 4

Prepare to discuss specific examples from your past experience where you've successfully led projects or provided subject matter expertise. Tailoring your stories to align with the responsibilities outlined in the job description will make you stand out.

We think you need these skills to ace Business Specialist - Verint Operations Manager

Expertise in Verint Operations Manager
Project Management Skills
Business Analysis
Stakeholder Engagement
Operational Onboarding
Post-Migration Support
Regulatory Compliance Knowledge
Change Management
Troubleshooting and Problem-Solving
Continuous Improvement Methodologies
Excellent Communication Skills
Attention to Detail
Adaptability to Change
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Business Specialist focusing on Verint Operations Manager. Tailor your application to highlight relevant experience and skills that align with these responsibilities.

Highlight Relevant Experience: In your CV and cover letter, emphasise your expertise in Verint Operations Manager and any project management experience. Use specific examples to demonstrate how you've successfully led projects or provided subject matter expertise in similar roles.

Showcase Your Skills: Clearly outline your skills related to business testing, operational onboarding, and regulatory compliance. Mention any tools or methodologies you are familiar with that are relevant to the role, as this will show your preparedness for the position.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the not-for-profit sector and your commitment to fairness and simplicity. Explain why you want to work for People’s Partnership and how your values align with theirs.

How to prepare for a job interview at Peoples Partnership

Showcase Your Verint Expertise

Make sure to highlight your understanding of Verint Operations Manager during the interview. Be prepared to discuss specific features and how you've successfully used them in past projects.

Demonstrate Project Management Skills

Since the role involves leading projects, share examples of your project management experience. Discuss how you have managed stakeholders and ensured deliverables met business requirements.

Stay Updated on Regulatory Changes

Familiarise yourself with recent changes in the regulatory landscape that could impact the role. Showing that you are proactive about staying informed will demonstrate your commitment to compliance and operational excellence.

Emphasise Continuous Improvement

Talk about your experience working with Continuous Improvement teams. Provide examples of how you've contributed to process enhancements and how you can bring that mindset to the role.

Business Specialist - Verint Operations Manager
Peoples Partnership
P
Similar positions in other companies
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Discover now
>