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For Companies At a Glance
- Tasks: Serve customers, operate the till, and manage stock in a fast-paced retail environment.
- Company: Join bp, a leader in mobility and convenience, dedicated to customer satisfaction.
- Benefits: Enjoy competitive pay, online training, and a supportive team atmosphere.
- Why this job: Gain valuable experience in customer service while being part of a dynamic team.
- Qualifications: No prior retail experience needed; just bring your passion for customer service!
- Other info: This is a temporary role, but you'll be a valued member of our team.
We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
You can find out more about bp retail here.
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
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Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
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Serving our customers and operating the till
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Preparing and serving beverage and food items from our Wild Bean Café
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Stock management – from taking deliveries, to replenishing the store and stock rotation
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Being proactive with supporting bp’s many offers, promotions and bp loyalty scheme
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Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.
Retail Customer Service Assistant - Temporary employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant - Temporary
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not retail-related.
✨Tip Number 2
Familiarize yourself with bp's values and mission. Understanding what drives the company will help you align your answers with their goals and demonstrate that you're a good fit for their team.
✨Tip Number 3
Prepare to discuss your ability to work in a fast-paced environment. Think of examples where you've successfully managed multiple tasks or worked under pressure, as this is crucial for a role in retail.
✨Tip Number 4
Highlight your teamwork skills. Since collaboration is key in this role, be ready to talk about experiences where you've worked effectively with others to achieve a common goal.
We think you need these skills to ace Retail Customer Service Assistant - Temporary
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your passion for customer service and teamwork in your application.
Tailor Your CV: Customize your CV to emphasize any relevant experience, even if it's not directly in retail. Focus on skills like communication, teamwork, and any customer service roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how you align with bp's values and your willingness to learn and adapt in a fast-paced environment.
Highlight Safety Awareness: Since safety is a top priority at bp, include any experiences or training that demonstrate your commitment to safety in the workplace. This will show that you take this aspect seriously.
How to prepare for a job interview at bp Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not from a retail background.
✨Demonstrate Teamwork Skills
Since this role emphasizes collaboration, be prepared to discuss your experiences working in teams. Highlight any specific instances where you contributed to a team goal or helped resolve a conflict.
✨Understand Safety Protocols
Familiarize yourself with basic safety protocols relevant to retail environments. Be ready to discuss how you would prioritize safety for yourself, colleagues, and customers, as this is a top priority for bp.
✨Be Ready to Learn
Since bp provides training for new employees, convey your willingness to learn and adapt. Discuss any past experiences where you quickly picked up new skills or adapted to changes in a fast-paced environment.