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For Companies At a Glance
- Tasks: Build relationships with prestigious accounts and support senior team members.
- Company: Join an award-winning tech company with over 40 years of market leadership.
- Benefits: Enjoy a competitive salary, on-site gym, pension, and 25 days holiday.
- Why this job: Great opportunity for growth in a supportive environment with excellent training.
- Qualifications: Must have a background in technology or software sales and customer success experience.
- Other info: Immediate interviews available; contact Ryan Parfrey for questions.
Great role for an enthusiastic, hard-working character looking for their next step in a senior customer success role within the technology space. The company experienced huge growth last year and has a list of industry awards that is difficult to compete with.
A great opportunity has arisen to join this award-winning company. Established for over 40 years and is recognised as a market leader. They have an excellent reputation in the market. In return for your energy, enthusiasm, and hard work, they can offer a very rewarding career, with excellent training and a very strong benefits package. The company is well funded.
Reporting to the Head of Account Management, you will be responsible for relationship building within an existing base of prestigious accounts and supporting the more senior members of the team. The role is well supported but you will need to prepare and work on your own initiative to help grow, retain and ensure the accounts are happy, looking after the company’s largest banking client. The company is very supportive and helps in your development. There are excellent opportunities for progression into senior roles.
The Candidate for the Customer Success Manager:
- A technology or software sales background is essential for the role
- You will have previous experience in a customer success manager role
- Want to learn and progress
- Driven, articulate and professional
The Package for Customer Success Manager:
- £50,000-£60,000 Basic Salary plus £20k OTE
- On-site gym
- Pension, Mobile, Laptop
- 25 days holiday plus stats
Please apply for this job online if you are interested and feel you fit the above criteria. The company is doing first interviews immediately.
Customer Success Manager employer: TalentTech Recruitment Ltd
Contact Detail:
TalentTech Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, services, and recent achievements. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Customer Success Manager role, which can help you tailor your approach.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to build relationships and drive customer success. Be ready to discuss how you've handled challenges and contributed to client satisfaction.
✨Tip Number 4
Show enthusiasm for the technology space and a willingness to learn. Highlight any relevant training or certifications you have, as this will reinforce your commitment to professional development in the field.
We think you need these skills to ace Customer Success Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success and technology or software sales. Use specific examples that demonstrate your ability to build relationships and support clients effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience as a Customer Success Manager and how it aligns with the company's goals, particularly in managing prestigious accounts.
Highlight Key Skills: In your application, emphasise skills such as relationship building, initiative, and professionalism. These are crucial for the role and should be evident in your written communication.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TalentTech Recruitment Ltd
✨Showcase Your Customer Success Experience
Make sure to highlight your previous experience in customer success roles. Be prepared to discuss specific examples of how you've built relationships with clients and contributed to their satisfaction and retention.
✨Demonstrate Your Knowledge of the Technology Sector
Since this role is within the technology space, it's crucial to show that you understand the industry. Brush up on current trends, challenges, and innovations in SaaS and network services to impress your interviewers.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you've successfully navigated challenges with clients and be ready to share those stories.
✨Express Your Enthusiasm for Growth and Learning
The company values driven and enthusiastic candidates. Make sure to convey your eagerness to learn and grow within the role. Discuss any relevant training or professional development you've pursued in the past.
