At a Glance
- Tasks: Be the friendly face of our Bristol office, greeting visitors and managing calls.
- Company: Join a well-established national company with a strong presence in Bristol.
- Benefits: Enjoy 25 days of leave, free parking, and retail discounts at over 7000 stores.
- Why this job: This role offers a chance to grow your career while being the team's anchor.
- Qualifications: Exceptional customer service skills and previous receptionist experience are a must.
- Other info: Flexible holiday options and a contributory pension scheme for your future.
Receptionist cover – 6 months
Your new company
You’ll be working for a well established national company, based in Bristol City.
Your new role
A receptionist to the main office in Bristol, duties include:
- Greeting visitors and directing them to the appropriate member of the team.
- Respond to all incoming phone calls in a professional manner.
- Handle enquiries made through the website.
- Sorting and distributing mail and deliveries to the office.
- Be responsible for booking parking and travel.
- Organise the front of house to look professional and presentable.
- Manage incoming correspondence via emails and phone calls.
- Ad hoc admin tasks to help around the office.
- Be on site as an anchor for the team.
What you’ll need to succeed
- Exceptional customer service and communication skills.
- Effective prioritisation and time management abilities.
- Strong computer proficiency and typing speed (experience with Microsoft Office, including Outlook, is preferred).
- Keen attention to detail.
- Ability to work independently and take initiative.
- Positive and proactive mindset.
- Previous experience as a receptionist or other front of house role is necessary.
What you’ll get in return
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Receptionist employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your exceptional customer service skills during the interview. Think of specific examples from your past experiences where you went above and beyond to help a customer or resolve an issue.
✨Tip Number 2
Familiarize yourself with the company’s values and culture. This will help you align your answers with what they are looking for and demonstrate that you are a good fit for their team.
✨Tip Number 3
Prepare to discuss your time management and prioritization skills. You might be asked how you would handle multiple tasks at once, so think of strategies you’ve used in the past to stay organized.
✨Tip Number 4
Since strong computer proficiency is required, be ready to talk about your experience with Microsoft Office, especially Outlook. If you have any tips or shortcuts that make you more efficient, share those as well!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and skills required for the receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Professional CV: Create a CV that emphasizes your customer service experience, communication skills, and any relevant front of house roles you've held. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to handle the duties listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples of how you've successfully handled difficult situations or provided outstanding service in previous roles.
✨Demonstrate Your Communication Abilities
Effective communication is crucial for this role. Practice clear and concise responses to common interview questions, and be ready to discuss how you manage phone calls and emails professionally.
✨Highlight Your Organizational Skills
The job requires strong time management and prioritization. Be prepared to discuss how you keep tasks organized and manage your time effectively, especially when handling multiple responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to think on your feet or resolve conflicts, and be ready to share those stories.