Hotel Receptionist

Hotel Receptionist

Castle Donington Full-Time 12 £ / hour No home office possible
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At a Glance

  • Tasks: Welcome guests, manage reservations, and keep the reception area tidy.
  • Company: Join a vibrant hotel near East Midlands Airport, known for its excellent service.
  • Benefits: Earn £12.21 per hour with flexible shifts and a dynamic work environment.
  • Why this job: Perfect for those who love interacting with people and thrive in a fast-paced setting.
  • Qualifications: Experience in reception or customer service is preferred; flexibility is key.
  • Other info: Temporary position with potential for future opportunities.

A Hotel Receptionist is required for my client based near East Midlands Airport. This temporary position is ideal for an experienced receptionist to support the hotel with front of house duties, that includes:

  • Meeting and greeting guests.
  • Answering inbound reservations calls.
  • Book new customer reservations using Guestline.
  • Keeping the reception area clean and tidy.

The working hours for this Reception role are 7am to 3.15pm & 3pm to 11pm, including some weekend coverage, so flexibility is required.

If you are interested in this role, please apply or contact the Leicester office.

Hotel Receptionist employer: Pertemps Leicester Royal Mail

Join a dynamic team at our hotel near East Midlands Airport, where we prioritise a supportive work culture and employee development. As a Hotel Receptionist, you'll enjoy competitive pay, flexible working hours, and the opportunity to enhance your skills in a vibrant environment that values guest satisfaction and teamwork.
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Contact Detail:

Pertemps Leicester Royal Mail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Receptionist

✨Tip Number 1

Familiarise yourself with the hotel and its services. Knowing the ins and outs of the hotel will help you answer guest queries confidently and show your enthusiasm for the role.

✨Tip Number 2

Practice your communication skills, especially over the phone. Since you'll be handling inbound reservation calls, being clear and friendly on the phone is crucial to making a great first impression.

✨Tip Number 3

Show your flexibility in your application. Highlight your willingness to work various shifts, including weekends, as this is essential for the role and will make you stand out to employers.

✨Tip Number 4

Network with current or former hotel receptionists. They can provide insights into the role and may even refer you to opportunities, increasing your chances of landing the job.

We think you need these skills to ace Hotel Receptionist

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Time Management
Problem-Solving Skills
Flexibility
Multitasking
Proficiency in Booking Systems (e.g., Guestline)
Teamwork
Professionalism
Basic IT Skills
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles where you managed front of house duties or worked in a similar environment.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your skills in meeting and greeting guests, handling reservations, and maintaining a tidy reception area. Show enthusiasm for the role and the company.

Highlight Flexibility: Since the role requires flexibility with working hours, make sure to mention your availability in your application. This shows that you are willing to adapt to the needs of the hotel.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.

How to prepare for a job interview at Pertemps Leicester Royal Mail

✨Showcase Your Customer Service Skills

As a Hotel Receptionist, you'll be the first point of contact for guests. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.

✨Familiarise Yourself with Hotel Software

Since the role involves using Guestline for reservations, it’s beneficial to have a basic understanding of hotel management software. If you have experience with similar systems, mention it during the interview to demonstrate your technical aptitude.

✨Demonstrate Flexibility

The job requires working various shifts, including weekends. Be ready to discuss your availability and willingness to adapt to different schedules. This shows that you're committed and can meet the demands of the role.

✨Prepare Questions About the Role

Having thoughtful questions ready shows your interest in the position and the hotel. Ask about team dynamics, training opportunities, or what a typical day looks like. This not only helps you gauge if it's the right fit but also leaves a positive impression.

Hotel Receptionist
Pertemps Leicester Royal Mail
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