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- Tasks: Support daily operations, manage facilities, and assist with administrative tasks.
- Company: Join a leading Facilities Management organisation focused on excellence in service delivery.
- Benefits: Enjoy a competitive salary, permanent contract, and opportunities for immediate start.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a positive work environment.
- Qualifications: Strong communication, customer service skills, and proficiency in Microsoft Office required.
- Other info: Located in Milton Park, Oxfordshire; Monday to Friday, 8:00 am – 5:00 pm.
Established Facilities Management organisation is looking for an Operations Co-Ordinator to join their busy team supporting Oxford Research Facilities Operations. As Operations Co-Ordinator, you will be assisting with providing soft services facilities and administrative support.
Offered as a permanent contract with competitive salary and immediate start available, successful candidates for the role of Operations Co-Ordinator should demonstrate excellent administration, communication, interpersonal and customer services skills with all levels of the operation and organisation and have good working knowledge of facilities, in and associated duties.
Responsibilities of Operations Co-Ordinator include:
- Daily checks of all open office areas, meeting rooms, break out areas, toilet facilities and resolution of any issues
- Daily setting up/replenishment of staff breakfasts, snacks and fruit within lunchroom
- Meeting room set up and assist with site events
- Liaising with Facilities/Office management team including security for any overnight set-ups
- Place orders for lunches, receiving food deliveries, displaying the lunch as well as clearing meeting rooms after the lunches/meetings are finished
- Collect social hour delivery and assist with setup as required
- Assist with catering and stationery stock replenishment, including raising purchase requisitions and placing orders
- Provide administrative support to the Facilities Operations team and EHSS department
- Assist team with raising purchase requisitions, invoice verification, filing, scanning and archiving of records
- Respond to staff requests and queries, logging tasks on ServiceNow
- Use of in-house systems such as ServiceNow (Helpdesk), V-Learn (Training), vShipping (Courier), Concur (Expenses), Coupa (Requisitions & Invoicing) and Travel (training provided)
- Maintain company scientific archiving records and other soft services project requirements
- Participate as part of the team with weekly fire alarm testing and associated safety checks
- H&S compliance for areas of responsibility ensuring all documentation electronically and/or written is up to date and correctly filed
- Provide general pro-active support to the office and additional cover for the soft services Operations Coordinator during meetings, holidays and periods of absence
- Assist with other general duties including postal services/supplies and ad-hoc tasks as required by operations management team
- Contribute to the Environmental Management Program and/or additional site initiatives
Skills required by Operations Co-Ordinator:
- Previous experience in Customer Service
- Excellent computer skills with a good knowledge of Microsoft Office software required
- Proven ability to communicate clearly and effectively with visitors, contractors and vendors
- Excellent customer services skills to offer help and support at all levels
- Display good self-organising and multi-tasking skills
- Ability to work on own initiative whilst also being a team player
- Exercise independent judgment, responding to changing business requirements
Location: Milton Park, Oxfordshire
Hours of Work: Monday to Friday 8:00 am – 5:00 pm (40 hours per week)
Salary: £27,000 to £30,000 – negotiable dependent upon experience
If you have the skills to fulfil the role of Operations Co-Ordinator, please APPLY TODAY.
Operations Coordinator employer: Smart 1 Recruitment Limited
Contact Detail:
Smart 1 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as ServiceNow and Concur. Having a basic understanding of these systems can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your customer service experience in conversations or networking opportunities. Since this role requires excellent interpersonal skills, sharing specific examples of how you've successfully handled customer interactions can make a strong impression.
✨Tip Number 3
Research the Facilities Management sector and current trends. Being knowledgeable about the industry will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Prepare thoughtful questions to ask during the interview. Inquiring about team dynamics, ongoing projects, or the company's approach to health and safety compliance shows that you're engaged and serious about contributing to their operations.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any previous roles where you managed facilities or provided support to teams, as this will resonate with the job description.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the skills mentioned in the job description. Discuss your ability to communicate effectively, manage multiple tasks, and provide excellent customer service, linking these to your past experiences.
Showcase Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and any other relevant software. Mention your organisational skills and ability to work independently while being a team player, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Operations Coordinator position.
How to prepare for a job interview at Smart 1 Recruitment Limited
✨Showcase Your Customer Service Skills
As an Operations Coordinator, you'll be interacting with various stakeholders. Be prepared to share examples of how you've successfully handled customer service situations in the past, demonstrating your ability to communicate clearly and effectively.
✨Familiarise Yourself with Relevant Software
The role requires knowledge of systems like ServiceNow, V-Learn, and Concur. Before the interview, take some time to research these tools and be ready to discuss any relevant experience you have with similar software.
✨Demonstrate Your Organisational Skills
This position involves multitasking and managing various responsibilities. Prepare to discuss how you prioritise tasks and manage your time effectively, perhaps by sharing a specific example from your previous roles.
✨Understand the Company Culture
Research the Facilities Management organisation and its values. Being able to articulate why you want to work there and how you align with their mission can set you apart from other candidates.
